Overview

We are seeking a highly motivated and experienced Automotive Service Manager to oversee our automotive service operations, including collision repair, service writing, auto estimating, and auto service management. The ideal candidate will be responsible for building revenue through exceptional customer service, efficient workflow management, and team leadership. This role requires a strong understanding of automotive repair processes, excellent communication skills, and the ability to manage multiple responsibilities effectively in a fast-paced environment.

Responsibilities

Oversee daily automotive service operations, ensuring high-quality repair work and customer satisfaction.
Manage collision repair processes, coordinating between technicians and customers to ensure timely completion of repairs.
Lead service writing activities, accurately documenting customer concerns and vehicle repairs.
Perform auto estimating to determine repair costs and communicate estimates clearly to customers.
Develop and implement strategies to build revenue by enhancing service efficiency and customer retention.
Supervise and support the service team, including technicians and administrative staff, fostering a productive work environment.
Ensure compliance with safety standards, industry regulations, and company policies.
Monitor workflow and productivity metrics to optimize operational performance.
Maintain strong relationships with customers, providing professional guidance throughout the repair process.

Skills

Proven experience in automotive service management or a similar leadership role within an automotive repair facility.
Strong knowledge of collision repair procedures, auto estimating software, and service writing practices.
Excellent communication and interpersonal skills for effective customer interaction and team leadership.
Ability to manage multiple tasks efficiently while maintaining attention to detail.
Strong organizational skills with the ability to analyze workflow and implement improvements.
Leadership qualities that motivate staff and promote a positive team environment.
Knowledge of safety protocols and industry standards related to automotive repair services.

Join our team as an Automotive Service Manager to lead a dynamic department focused on delivering exceptional automotive repairs while driving business growth through outstanding service management.

Pay: $70,000.00 - $120,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Education:

Bachelor's (Preferred)

Experience:

Auto service management: 3 years (Required)

License/Certification:

drivers license (Required)

Location:

Woodinville, WA 98072 (Preferred)

Ability to Commute:

Woodinville, WA 98072 (Required)

Work Location: In person

405 Motors

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