BDC Manager – Automotive Sales

Aaron Ford of Escondido

At Aaron Ford, we value professionalism, integrity, commitment, and continuous development. We invest in our people through ongoing training and advancement opportunities to support long-term career success. We are currently seeking an experienced Automotive BDC Manager to lead our Sales BDC team and deliver an exceptional customer experience.

Position Overview

The Automotive BDC Manager is responsible for overseeing all Sales BDC operations, including lead management, training, KPI performance, and daily workflow execution. This role requires a hands-on leader who can motivate a team, monitor performance, and work closely with dealership leadership to ensure departmental goals are consistently achieved.

Key Responsibilities

Oversee daily operations of the Sales BDC department
Train, coach, and develop BDC team members
Monitor KPIs and ensure performance goals are met
Ensure all daily tasks, follow-ups, and lead responses are completed accurately and on time
Manage internet, phone, text, and email leads
Communicate daily performance and initiatives with the Director
Maintain a high level of customer satisfaction and professionalism

Requirements

High School Diploma or GED required
Minimum of 2 years Automotive BDC experience required
Excellent verbal and written communication skills (bilingual a plus)
Strong leadership, organizational, and interpersonal skills
Comfortable working in a performance-driven, commission-based environment
Customer-focused mindset with strong follow-up discipline

Compensation & Benefits

Hourly pay plus performance-based bonuses
Medical, Dental, and Life Insurance
401(k) Plan
Continuous training, coaching, and mentoring
Professional work environment with strong career growth opportunities

*Aaron Ford of Escondido is an Equal Opportunity Employer and a drug-free workplace. Employment offers are contingent upon successful completion of background screening, motor vehicle record review, SSN verification, and drug testing.

Job Type: Full-time

Pay: $80,000.00 - $120,000.00 per year

Benefits:

401(k)
Dental insurance
Flexible schedule
Health insurance
Life insurance
Professional development assistance
Referral program
Vision insurance

Work Location: In person

Aaron Ford of Escondido

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