Collision Center Manager

Andy Mohr Buick GMC

Compensation: $120,000–$150,000 per year
Job Type: Full-Time
Department: Collision Center

About the Opportunity

Andy Mohr Buick GMC is seeking an experienced and results-driven Collision Center Manager to oversee daily operations, lead a team of approximately 18–20 employees, and drive the overall performance of our collision repair center.

This is an excellent opportunity for a proven collision center leader who understands repair operations, team development, production efficiency, customer satisfaction, and financial performance. The ideal candidate is a hands-on manager who can motivate a team, maintain high-quality repair standards, and ensure the department operates safely and profitably.

Key Responsibilities

Manage Daily Operations: Oversee all collision center activities, ensuring efficient workflow from vehicle intake and damage assessment through repairs, quality control, and delivery.
Lead and Develop the Team: Supervise, coach, and support a team of 18–20 employees, including technicians, estimators, and administrative personnel.
Drive Production and Efficiency: Monitor repair cycle times, technician productivity, workflow, and overall production performance.
Oversee Financial Performance: Manage departmental budgets, labor costs, expenses, profitability, and key performance indicators.
Maintain Quality Standards: Ensure repairs meet manufacturer specifications, industry standards, and established quality expectations.
Manage Customer Relationships: Oversee customer communication, resolve escalated concerns, and maintain high levels of customer satisfaction.
Coordinate Insurance Relationships: Work with insurance companies, adjusters, and other partners to support accurate estimates, approvals, and timely repairs.
Ensure Safety and Compliance: Maintain a safe, organized work environment and ensure compliance with applicable regulations and operational procedures.
Optimize Workflow: Identify opportunities to improve processes, reduce bottlenecks, and increase overall department performance.
Monitor Performance Metrics: Track key indicators such as labor hours, sales, gross profit, cycle time, customer satisfaction, and repair quality.
Support Business Growth: Develop strategies to increase repair volume, strengthen referral relationships, and maximize the collision center's overall potential.

Qualifications

Previous management experience in an automotive collision center or body shop.
Demonstrated ability to lead and manage a team of approximately 15–20 or more employees.
Strong understanding of collision repair processes, estimating, production management, and quality control.
Experience managing departmental financials, budgets, expenses, and profitability.
Knowledge of insurance claims, repair authorizations, supplements, and insurance company relationships.
Familiarity with collision repair estimating and management software, including CCC ONE and Mitchell; experience with either system is a plus.
Strong leadership, communication, organizational, and problem-solving skills.
Ability to manage competing priorities in a fast-paced environment.
A strong commitment to customer satisfaction, employee development, and operational excellence.

Compensation and Benefits

Annual compensation of $120,000–$150,000
401(k)
Dental insurance
Health insurance
Paid time off (PTO)
Vision insurance

Apply Today

If you are an experienced Collision Center Manager ready to lead a team, improve operational performance, and take ownership of a collision repair operation, we encourage you to apply.

Interviews by appointment only.

Pay: $120,000.00 - $150,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Work Location: In person

Andy Mohr Buick GMC

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