Customer Service Coordinator (Administrative Support)

Consistent schedule. Independent work. Make a real impact for families.

AquaTech Swim is hiring a full-time Customer Service Coordinator. This role is ideal for someone who enjoys structured, independent work, takes ownership of their responsibilities, and delivers a great experience to customers every day.

If you like having a clear routine, staying organized, and getting things done, this is a strong long-term fit.

Pay & Benefits

$24–$26/hour
Full-time, year-round position
Consistent, predictable schedule
Fully paid training
Supportive, team-oriented environment
Stable role with long-term growth opportunity

Schedule (Set & Consistent)

Tuesday – Friday: 9:00 AM – 6:00 PM
Saturday: 7:00 AM – 4:00 PM
Days Off: Sunday & Monday

Ideal for someone who values routine and consistency

Location

1220 Diamond Way, Concord, CA 94520

What You’ll Do

Support families with account updates, enrollments, and questions (100% via phone/email/text)
Handle customer issues and provide clear, solutions-focused responses
Manage daily administrative tasks and follow structured processes
Communicate updates clearly with families and internal team
Keep operations running smoothly and consistently each day

What We’re Looking For

18+ and high school diploma (or equivalent)
1+ year of customer service or similar experience
Strong communication and problem-solving skills
Organized, reliable, and self-directed
Comfortable working independently and following systems
Tech-savvy and able to learn new tools quickly (CRM, scheduling systems, etc.)

Why This Role Stands Out

This is not a chaotic customer service job.

You’ll have:

A predictable daily structure
Clear responsibilities
The ability to own your role and see results
A positive environment focused on helping families

Apply Today

If you’re looking for a role where you can stay organized, work independently, and make a difference for customers every day—we’d love to meet you.

AquaTech Swim

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