Automotive BDC Representative

Atlantic City Mitsubishi – Pleasantville, NJ
Full-Time | Base Pay + Commission + Bonuses

Atlantic City Mitsubishi is looking for an energetic, dependable, and customer-focused Automotive BDC Representative to join our growing team. This position is responsible for responding to internet leads, answering customer inquiries, scheduling appointments, and helping turn online and phone opportunities into showroom visits.

This is an excellent opportunity for someone who is comfortable on the phone, communicates professionally, and is motivated by performance-based earnings. Automotive experience is helpful, but we are willing to train the right person with strong customer service or sales experience.

Responsibilities

Respond quickly and professionally to internet, phone, text, and email inquiries
Make outbound calls to prospective and existing customers
Schedule sales and service appointments
Confirm appointments and follow up with customers who have not yet visited
Maintain accurate customer notes and follow-up activity in the dealership CRM
Provide customers with basic vehicle availability and dealership information
Work closely with sales managers and sales representatives
Follow dealership scripts, processes, and response-time standards
Re-engage unsold showroom traffic and older internet leads
Meet or exceed monthly appointment, show, and sold-customer goals

Qualifications

Strong phone, written, and verbal communication skills
Positive attitude and professional customer-service skills
Comfortable making a high volume of outbound calls
Ability to stay organized and follow up consistently
Basic computer, email, and data-entry skills
Ability to work independently and as part of a team
Automotive BDC, call-center, sales, or customer-service experience is preferred
CRM experience is a plus
Bilingual Spanish-speaking candidates are strongly encouraged to apply
Must be available to work a flexible dealership schedule, including some evenings and weekends

Compensation and Benefits

Competitive base pay
Commission and performance bonuses
Paid training
Advancement opportunities
Employee vehicle-purchase discounts
Supportive management and team environment
Health and additional benefits available for eligible employees

Why Join Atlantic City Mitsubishi?

Atlantic City Mitsubishi provides a fast-paced, professional environment where motivated employees have the opportunity to grow. We are looking for someone who takes pride in helping customers, follows up consistently, and wants to build a long-term career in the automotive industry.

Apply today with your resume. Qualified candidates will be contacted to schedule an interview.

Atlantic City Mitsubishi is an equal opportunity employer. Employment decisions are based on qualifications, performance, and business needs without regard to any legally protected status.

Job Type: Full-time

Pay: From $75,000.00 per year

Benefits:

Dental insurance
Health insurance
Paid time off
Vision insurance

Work Location: In person

Atlantic City Mitsubishi

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