We are expanding our team! Here at Bayer, a Service Advisor handles various duties and responsibilities for the car dealership and its customers. Their main role is in a customer services capacity, ensuring that the dealership’s customers are satisfied with the services they receive. Service Advisors handle responsibilities that also include:

Welcoming customers and explaining the services that the car dealership offers them
Listening and documenting customers’ car problems and passing the information to the mechanics
Consulting with mechanics about repairs and possible alternatives to expensive work
Answering questions about service outcomes (after consulting with the mechanic if necessary)
Liaising with customers and mechanics to schedule car check-ups and service appointments
Advising customers about warranty protections and potential cost savings
Estimating car repair costs and the time it will take for repairs to be completed
Helping customers decide between part exchanging a car and fixing it through the workshop
Finding new customers and marketing the car dealership services to them
Verifying if the cars brought to the dealership have insurance coverage
Testing drive cars to confirm repairs have been done correctly
Resolving possible customer complaints after repair services are offered

Job Type: Full-time

Pay: From $60,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance

Experience:

Service writing: 1 year (Required)

License/Certification:

Driver's License (Required)

Ability to Relocate:

Comanche, TX 76442: Relocate before starting work (Required)

Work Location: In person

Bayer Auto Group

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Automotive Service Advisor