Job Summary
We are seeking a dynamic and proactive Service Manager to lead our service team and ensure exceptional customer experiences. In this role, you will oversee daily operations of vehicle maintenance and repair services, coordinate technician activities, and uphold high standards of quality and safety. Your leadership will drive efficiency, foster a collaborative environment, and promote continuous improvement across all service functions. This position offers an exciting opportunity to shape the customer journey and maintain our reputation for reliable, top-tier service.

Responsibilities

Supervise daily service operations, ensuring timely and accurate vehicle maintenance and repairs
Coordinate schedules for technicians, ensuring optimal workflow and resource allocation
Maintain high standards of safety, quality control, and compliance with industry regulations
Provide technical guidance on mechanical issues, utilizing your knowledge of vehicle systems and repairs
Oversee the proper use of hand tools, power tools, and diagnostic equipment such as ohmmeters to ensure precision in repairs
Conduct regular inspections of work performed to verify adherence to quality standards
Foster a positive team environment through coaching, training, and performance feedback
Customer retention, customer sales

Requirements

Strong mechanical knowledge with hands-on experience in vehicle maintenance and repair processes
Proficiency in using hand tools, power tools, and diagnostic devices like ohmmeters for troubleshooting and repairs
Experience managing or supervising a service team within an automotive or related industry
Ability to interpret technical manuals, schematics, and diagnostic data effectively
Excellent organizational skills with the ability to prioritize tasks in a fast-paced environment
Strong communication skills to collaborate with team members and interact with customers professionally
Ford or OEM experience preferred

Join us as a Service Manager where your expertise will lead a dedicated team committed to delivering outstanding service. Bring your passion for mechanics, your leadership skills, and your drive for excellence to make a meaningful impact every day!

Pay: From $85,000.00 per year

Benefits:

Employee discount
Health insurance
Life insurance
On-the-job training
Paid time off
Relocation assistance

Application Question(s):

Do you have OEM management experience?

Ability to Commute:

Bryan, OH 43506 (Required)

Work Location: In person

Bryan Ford

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