Service Manager – Whitewater Locations

Whitewater, WI

Join Burtness of Whitewater

Burtness of Whitewater is seeking an experienced and motivated Service Manager to lead the service operations for both our Whitewater Chevrolet Buick GMC and Whitewater Chrysler Dodge Jeep Ram dealerships.

As part of a family-owned business with over 100 years of automotive experience, we are committed to providing exceptional customer service, developing our employees, and creating a positive workplace culture. If you're a proven leader who enjoys building strong teams, driving results, and delivering outstanding customer experiences, we'd love to talk with you.

Responsibilities

Oversee daily operations of both service departments
Lead and develop service advisors, technicians, and support staff
Monitor shop productivity, workflow, repair quality, and customer satisfaction
Handle customer concerns and help ensure a positive service experience
Manage departmental performance, profitability, and operational goals
Assist with recruiting, hiring, training, and employee development
Work closely with Parts, Sales, and dealership leadership teams
Maintain a safe, organized, and efficient work environment
Ensure compliance with dealership policies and manufacturer standards

Qualifications

Previous automotive service management experience required
Dealership experience preferred
Strong leadership, communication, and organizational skills
Ability to motivate and develop employees
Customer-focused mindset with strong problem-solving abilities
Experience managing service department operations and performance metrics
Valid driver's license with an acceptable driving record
GM and/or CDJR experience is a plus

What We Offer

Competitive compensation based on experience
Health, dental, and vision insurance
401(k) with company match
Paid time off
Employee discounts
Ongoing training and development
Family-owned company with over 100 years in business
Supportive, team-oriented work environment

Ready to lead a successful team and make a difference for our customers and employees? Apply today and join Burtness of Whitewater.

Burtness of Whitewater is an Equal Opportunity Employer.

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Life insurance
Paid time off
Referral program
Retirement plan
Vision insurance

Work Location: In person

Burtness Chevrolet, Buick, GMC

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