Oversee all aspects of the Service Department for a construction equipment dealership including new machinery prep, rental machinery repair and maintenance, customer equipment repair, and warranty repair within a construction equipment dealership. Salary will be dependent on experience.

- Respond to customer calls

- Provide quotations on service to be performed

- Follow up on completed jobs to ensure customer is satisfied with the work performed

- Dispatch Field Technicians

- Supervise Shop Technicians

- Ensure Safety practices are followed and that the facility and all CLM vehicles are well-maintained

- Job Scheduling

- Billing

- Review and verify Service related documents for accuracy and completion

- Communicate with Warranty Administrator

- Communicate with Customers and team members on progress of jobs

- Visit customers periodically to help build long-term relationships

- Attend manufacturer training, keep abreast of product developments

- Communicate with manufacturer PSMs on technical and warranty issues as needed

- Recruit, Train, and provide daily feedback as related to the Service Team

- Responsible for department revenue and profitability

Job Type: Full-time

Pay: $75,000.00 - $90,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance

Application Question(s):

Do you have extensive experience in a heavy equipment / construction equipment dealership or rental company environment?

Education:

Associate (Preferred)

Experience:

Service Manager: 3 years (Required)

License/Certification:

Driver's License (Required)

Work Location: In person

C L M Equipment Co., Inc.

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