We are looking for a high energy and driven Assistant Service Manager for Chicago Tire. This role involves managing staff schedules, service appointments, and workflow to meet customer needs while driving sales and maintaining customer satisfaction.

Responsibilities

Manage the service department effectively by scheduling associates, service appointments, and organizing workflow to deliver quality work on time to guests.
Help drive and reach sales goals through guest interactions including tire and service sales.
Commands the ability to quickly build positive relationships with employees, customers and vendors.
Determines the customer needs, problems, complaints, requests, questions and deadlines in a professional manner.
Learns and maintains current product knowledge of all tires, service and other product lines that are represented, as well as those of competitors.
Performs tire related inventory functions including knowledge of tire line, tire procedures, tire stock inquiries, and shipping and receiving procedures.
Maintains a clean and safe work area according to Osha guidelines.

Qualifications

Minimum 1 year of previous experience in tire, truck or automotive repair retail industry required.
Experience leading and managing others (managing scheduling, performance issues, coaching and training others).
Ability to generate revenue for a store and retain customer base.
Excellent organizational, basic computer skills and communication skills (written and verbal) required.
Ability to work a flexible work schedule.
Fluent in English (written and verbal skills) required.
Must have a valid driver’s license and retail it throughout your employment.
Knowledge of Osha Regulations
Bilingual a plus (English/Spanish)

Job Type: Full-time

Pay: $22.00 per hour

Benefits:

401(k)
Dental insurance
Employee discount
Health insurance
Vision insurance

Work Location: In person

Chicago Tire

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Assistant Service Manager