Large dealership is in need of a qualified Service Manager who can take our team of advisors and technicians to the next level. Our workload is overwhelming and we need an organized professional to capture the opportunities and provide a great experience for our guests.

We Offer:

Superior industry pay
Major Medical
401 K
Paid Vacation
A dedicated support team

Responsibilities:

Ensure that customers receive prompt, courteous, and effective service
Serve as a liaison between technicians and customers
Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer
Manage and hire technicians and service advisors
Interview and make new hires
Prioritize required services
Manage Warranty Admin and ensure all OEM claims are handled properly
Determine necessary loaner fleet requirements
Spend quality time building relationships with the customers
Spearhead marketing
Ensure all text and communication platforms are utilized to the fullest
DealerTrack experience
Ability to manage a service BDC team to drive additional traffic

Requirements:

Technical automotive knowledge
Demonstrated ability to manage others
Organized and friendly personality
5 years experience in a management position
Dealertrack exp preferred

Job Type: Full-time

Pay: $180,000.00 - $200,000.00 per year

Benefits:

401(k)
Health insurance

Experience:

Dealership Service Management: 5 years (Required)

Work Location: In person

Confidential-Auto

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Automotive Service Manager