Job Type: Full-Time

About Us: Join a dynamic team at a leading auto repair specialty shop dedicated to providing top-notch service and expertise. We pride ourselves on our commitment to customer satisfaction and quality workmanship. We are looking for a motivated and detail-oriented Front Desk Assistant to join our team and help us continue to deliver exceptional and courteous service to our clients.

Key Responsibilities:

Answering incoming phone calls and providing excellent customer service.
Helping to Keep customers informed about the status of their vehicles and any additional services needed.
Entering organized and accurate records of service transactions.
Working with warranty companies to initiate claims and submit for payments.

Qualifications:

High school diploma or equivalent; additional technical or automotive training is a plus.
Verifiable experience in a customer service role
Excellent communication and interpersonal skills.
Strong organizational skills and attention to detail.
Ability to multitask and work in a fast-paced environment.
Proficiency with computer systems and software used in service writing.
Multilinglual a plus

Benefits:

Entry level training and ongoing professional development opportunities.
Friendly and supportive work environment.
Paid time off and holidays.

Job Type: Full-time

Pay: $14.00 - $17.00 per hour

Benefits:

Employee discount
Paid time off

Shift:

8 hour shift

Work Days:

No weekends

License/Certification:

Driver's License (Required)

Ability to Commute:

Greensboro, NC 27407 (Required)

Work Location: In person

Cottman Transmission

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