Experienced Assistant Body Shop Manager

D'Addario Collision Center is seeking an experienced Full-Time Assistant Manager to join our growing team in Shelton, Connecticut. Connecticut MVPD Appraiser's License is required at time of hire.

As part of the D'Addario Auto Group, we have proudly served the Shelton community since 1968. Family-owned and operated for over 55 years, we have built our reputation on integrity, exceptional customer service, and quality workmanship. Our Collision Center is a modern, state-of-the-art facility where employees are valued, supported, and given opportunities to grow.

Position Summary

We are looking for a motivated, detail-oriented Collision Estimator who will also assist with some managerial duties, who can provide outstanding customer service while preparing accurate repair estimates and working effectively with insurance companies, technicians, and customers throughout the repair process.

Schedule:

Monday–Friday: 8:00 AM – 5:30 PM
Rotating Saturdays: 8:00 AM – 12:00 PM

Responsibilities

Greet and assist customers in a friendly, professional manner, both in person and over the phone.
Inspect damaged vehicles to determine the extent of structural, body, mechanical, electrical, and interior damage.
Prepare complete and accurate repair estimates using CCC ONE.
Write and process insurance supplements with thorough documentation.
Review repair estimates with the Body Shop Manager.
Determine whether damaged components should be repaired or replaced.
Evaluate repair feasibility versus total loss and determine salvage value when applicable.
Complete required insurance forms and documentation.
Estimate costs for repainting, customization, or specialty vehicle conversions when needed.
Maintain clear communication with customers, insurance adjusters, and technicians throughout the repair process.

Qualifications

Connecticut MVPD Appraiser's License required
Previous experience as a Collision Estimator required
Prior CCC ONE experience preferred
Prior Reynolds and Reynolds experience preferred
DRP experience is a plus
Strong communication, organizational, and customer service skills
Computer proficiency with the ability to learn new software
Valid Connecticut driver's license
High school diploma or equivalent
2–3 years of experience in a customer service-oriented environment
Successful completion of a background check and drug screening prior to employment

Benefits

We offer an excellent compensation and benefits package, including:

Competitive hourly pay plus commission
Medical, dental, and vision insurance
Paid vacation and sick time
401(k) retirement plan with employer contribution
Basic life insurance
Ongoing training and professional development
Opportunities for advancement within the D'Addario Auto Group
A clean, state-of-the-art collision repair facility with modern equipment
A supportive, family-owned workplace where your contributions are recognized and appreciated

Join Our Team

If you're an experienced Collision Estimator looking for a rewarding career with a respected, family-owned dealership, we'd love to hear from you.

Please apply today or contact Robin directly at rconnery@mariodaddario.com with any questions.

We look forward to meeting you and discussing how you can become part of the D'Addario Auto Group family.

Pay: $75,000.00 - $100,000.00 per year

Work Location: In person

D'Addario Buick GMC Cadillac

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