We are seeking a customer-focused, detail-oriented Automotive Up-Fit Specialist to join our commercial vehicle team. This position serves as the vital operational link between commercial clients, upfit technicians, fabricators, transport drivers, and our accounting department.

The ideal candidate is a logistical expert who can manage multiple custom builds simultaneously, translate client fleet blueprints into accurate service orders, and keep a high-volume production board moving on time.

Key ResponsibilitiesProject Estimation & Service Advising

Client Consultation: Serve as the primary point of contact for fleet accounts and dealership partners, evaluating custom upfit requirements and communicating technical recommendations.
Order Creation: Prepare highly detailed estimates and translate client specifications into accurate technician work orders and pricing models.
Up-Sell Integration: Promote specialized commercial accessories, secondary maintenance programs, and premium aftermarket components where applicable.

Production Flow & Logistics Coordination

Shop Coordination: Collaborate daily with technicians, fabricators, and parts personnel to monitor build progress and resolve workflow bottlenecks.
Schedule Management: Maintain the daily service run board, ensuring shop floor capacity is optimized and delivery deadlines are strictly met.
Driver Dispatch: Partner with Service Advisors to coordinate transport drivers throughout the day for seamless local vehicle pickups and drop-offs.

Quality Control & Financial Close-Out

Post-Build Audits: Review completed work orders for rigorous quality control, mechanical completeness, and accuracy before vehicle release.
Billing & Invoicing: Generate and route final invoices to corporate or dealership accounting departments, ensuring impeccable documentation for timely payment processing.
Post-Delivery Support: Manage factory warranty claims, coordinate post-delivery follow-ups, and resolve any client service inquiries.

Qualifications & Requirements

Experience: Minimum of [X] years of experience in an automotive service desk, truck equipment, or commercial upfitting environment.
Industry Knowledge: Solid baseline understanding of commercial vehicle chassis, electrical systems, and aftermarket body installation processes.
Logistical Skill: Proven ability to coordinate daily transport schedules, driver dispatches, and shifting production priorities.
Essentials: High school diploma/GED (technical training preferred), proficiency with modern service management/CRM software, and a valid Driver’s License with a clean driving record.

Preferred Qualifications

Direct experience handling high-volume commercial fleet or multi-location dealership accounts.
Familiarity with major commercial upfit brands such as Knapheide, Adrian Steel, Ranger Design, or similar manufacturers.
ASE certifications or specialized vocational truck equipment training.

What We Offer (Benefits)

Competitive Compensation: Reliable base pay paired with performance incentives.
Health & Wellness: Comprehensive Medical, Dental, and Vision insurance options.
Time Off: Paid vacation days and recognized holidays.
Perks: Strong employee discounts on specialized parts, vehicle purchases, and service.

Ready to lead our commercial upfit pipeline?

If you have the logistical sharp-shooting skills to manage custom builds from blueprint to final delivery, we want you on our team. Click Apply to submit your resume today!

Pay: $55,000.00 - $70,000.00 per year

Benefits:

401(k)
Dental insurance
Employee discount
Health insurance
Paid time off
Paid training
Vision insurance

Work Location: In person

Dealer Accessory Services

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