Join Our Team: Become an Employee-Owner at Eastern Tire

Ready to take ownership of your career? At Eastern Tire, you're not just an employee — you're an employee-owner from day one. As a 100% employee-owned company, we believe that when everyone has a stake in our success, we all thrive. Join our team and discover a workplace where your contributions directly impact our shared future, building a culture of collaboration, dedication, and mutual growth.

As we continue to expand our locations, service offerings, and staff opportunities, we are looking for a Senior Service Advisor & Tire Specialist to join our leadership team. This is not just a service desk role — it carries real influence. The right candidate will work alongside, mentor, train, and help lead a staff of five service advisors and three parts professionals. We are a team of 26 co-owners operating across two integrated Mid Coast Maine locations. This is a full-time position with a Monday through Friday schedule, 7:00 AM to 4:00 PM.

Core Responsibilities

Customer Experience Greet customers professionally, listen carefully to their concerns, and translate technical findings into clear recommendations they can act on. Keep customers informed throughout the repair process, present service and maintenance options with confidence, and ensure satisfaction at every touch point.

Tire Expertise Serve as our primary resource for tire product knowledge, selection, and fitment. Match customers with the right solutions based on vehicle, driving habits, and budget — and stay current on brands, technologies, and seasonal offerings.

Work Order Management Create detailed, accurate repair orders documenting customer concerns, diagnostic findings, and authorized services. Assign work based on technician skill and workload, coordinate parts, monitor progress, and close out orders accurately for invoicing.

Team Leadership Mentor service advisors and parts staff, contribute to a positive shop culture, and collaborate across both locations in the spirit of employee-ownership.

Send your letter of inquiry to info@easterntireinc.com with a description of your experience and why leading in an employee-owned organization aligns with your career goals. All inquiries will be held in the strictest confidence.

We're proud of our 80 years of service and look forward to welcoming you as a co-owner.

Job Type: Full-time

Pay: $55,000.00 - $65,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Retirement plan
Vision insurance

Experience:

Automotive service: 1 year (Required)

Ability to Commute:

Rockland, ME 04841 (Required)

Ability to Relocate:

Rockland, ME 04841: Relocate before starting work (Required)

Work Location: In person

Eastern Tire & Auto Service, Inc

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