Job Summary
We are seeking a dynamic and detail-oriented Collision Estimator to join our automotive service team. In this vital role, you will assess vehicle damage resulting from collisions, prepare accurate repair estimates, and coordinate with customers, insurance companies, and repair technicians to ensure a smooth and efficient repair process. Your expertise in automotive diagnostics, mechanical knowledge, and customer service will drive customer satisfaction and help maintain our reputation for quality service. This position offers an exciting opportunity to utilize your automotive repair experience and sales skills in a fast-paced, energetic environment committed to excellence.

Duties

Conduct thorough inspections of damaged vehicles to assess the extent of collision-related repairs
Prepare detailed and accurate auto estimates using industry-standard estimating software
Communicate clearly with customers to explain repair procedures, costs, and timelines
Collaborate with insurance adjusters to facilitate claims processing and approvals
Coordinate with technicians on parts ordering, repair scheduling, and completion timelines
Upsell additional services such as oil changes, tire services, alignments, or suspension repairs to enhance customer value
Maintain comprehensive service writing records and ensure all documentation complies with company standards
Assist customers with vehicle drop-off and pick-up processes while delivering exceptional customer service

Requirements

Proven dealership or auto body repair shop experience as a collision estimator or similar role
Strong knowledge of automotive diagnostics, mechanical systems, and repair procedures including transmissions, brakes, suspensions, shocks & struts, air brakes, alignments, tire services, diesel engine repair, and oil changes
Familiarity with auto estimating software and service writing processes
Excellent communication skills for explaining technical details clearly to customers and insurance representatives
Mechanical aptitude combined with hands-on mechanic experience preferred
Ability to handle cash transactions accurately when needed
Customer service-oriented mindset with a proactive approach to upselling additional services
Knowledge of automotive sales techniques is a plus but not required

Join our team where your skills will be valued in a lively environment that promotes growth and excellence! We are dedicated to supporting your professional development while providing an engaging workplace where every day brings new opportunities to excel.

Job Types: Full-time, Commission

Pay: $75,000.00 - $100,000.00 per year

Education:

High school or equivalent (Required)

Experience:

Auto body repair: 2 years (Required)

License/Certification:

I-CAR Certification (Required)

Ability to Commute:

Lake Forest, CA 92630 (Required)

Work Location: In person

Fabricante Auto Body

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Collision Estimator