Gary Smith Honda in Fort Walton Beach, FL is a family-owned and operated top-performing dealership seeking a dynamic and experienced Used Car Sales Manager to lead and oversee the pre-owned vehicles department. We are looking for a strong leader with a passion for the automotive industry and the ability to drive sales while maintaining a high level of customer satisfaction. The Used Car Sales Manager will be responsible for managing a team of sales associates, ensuring sales goals are met, and maintaining a profitable and efficient used car department.

Used Car Sales Manager Job Duties and Responsibilities:

Sales Leadership:

Oversee the daily operations of the used car sales department.
Develop and execute strategies to meet and exceed sales targets and performance goals.
Lead by example in driving sales, assisting customers, and closing deals.
Monitor market trends to adjust pricing strategies and inventory levels accordingly.

Team Management:

Recruit, train, and motivate a team of sales associates.
Set performance goals, conduct regular performance reviews, and provide ongoing coaching to team members.
Foster a positive work environment that encourages teamwork, accountability, and a customer-first attitude.

Inventory Management:

Oversee vehicle procurement, pricing, and stocking strategies.
Attend auto auctions (online or in-person) to inspect and negotiate prices for vehicles, analyzing market trends and sales history to forecast purchasing needs, and maintaining relationships with wholesale suppliers.
Work closely with the purchasing department to ensure an optimal selection of used vehicles.
Regularly audit inventory and ensure vehicles are properly priced and marketed.

Customer Relationship Management:

Ensure a high level of customer satisfaction through exceptional service and product knowledge.
Handle customer inquiries, concerns, and complaints, ensuring prompt resolutions.
Build long-term customer relationships, encouraging repeat business and referrals.

Compliance & Reporting:

Ensure all sales activities comply with dealership policies, local laws, and industry regulations.
Maintain accurate records of sales transactions and customer data.
Prepare regular reports on sales performance, inventory status, and customer feedback.
Other duties as assigned

Used Car Sales Manager Qualifications:

Experience:

Proven experience (10+ years) as a Used Car Sales Manager, Sales Manager, or similar role in the automotive industry
Extensive knowledge of used car sales, dealership operations, and automotive financing
Automotive auction purchasing experience required
Must have Auction Access ID
Honda/Acura brand experience strongly preferred

Skills:

Strong leadership and team management skills
Excellent communication, negotiation, and interpersonal skills
Analytical mindset with the ability to track and interpret sales data
Strong organizational and time management abilities
Proficiency in using dealership software and CRM systems
Reynolds & Reynolds knowledge strongly preferred
vAuto knowledge strongly preferred

Education:

High school diploma or equivalent required; bachelor’s degree in business or related field preferred

Schedule Requirements:

Ability to work flexible hours, including weekends and holidays

Other Requirements:

Valid driver’s license and an acceptable driving record

Job Type: Full-time

Pay: $100,000.00 - $200,000.00 per year

Benefits:

401(k)
Dental insurance
Employee assistance program
Employee discount
Health insurance
Life insurance
Paid time off
Referral program
Retirement plan
Vision insurance

Work Location: In person

Gary Smith Honda

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Used Car Sales Manager