Oversee day-to-day service operations including scheduling and distribution of work for service advisers, technicians and yard team, utilizing Service Scheduler and other tools as required to generate and manage work orders.
Use manufacturer flat rate guides to determine the time allotted for the work, and follow up on timely completion.
Insure that the Complaint, Cause and Correction of each problem are noted in the work order.
Coordinate with the manufacturer and/or extended warranty companies to get approval in advance of repairs, if required, and take precautions necessary to guarantee our payment including but not limited to pictures of the work and returning parts replaced.
Greet customers and determine needs, providing clear and precise instructions on the work order for the service team.
Promote the sale of additional labor services, parts and accessories in a professional manner for each customer based on the customers needs and desires.
Prepare estimates for repairs and transfer to itemized work orders upon customer approval.
Managing Parts looking up parts ordering parts
Inspect work quality prior to delivery to customer.
Ensure the work environment is safe, effective and efficient.
Maintain production reports on all service staff.
Other duties as assigned

This Job Is Ideal for Someone Who Is:

Job Type: Full-time

Experience:

Ability to Relocate:

Work Location: In person

George's Water Sports

Latest Jobs