Welcome customers to the store and transition them from Sales to Finance during their vehicle purchase process
Work directly with our employees and customers to develop relationships
Determine customer financing needs and payment options based on a consultative interview process
Present a fully transparent pricing menu to customers detailing their financing options and products
Process finance transactions and ensure 100% compliance with all state and federal laws and regulations
Follow up with customers to ensure satisfaction
Build rapport with customers to create a base of referrals
Set and achieve targeted sales goals
Gain superior product knowledge to effectively help customers
Ensure that all administrative processes are handled in a timely fashion and in compliance with company policy
Provide an exceptional customer experience to drive loyalty
Physical requirements: Work is normally performed in a typical interior work environment which does not subject the employee to any hazardous or unpleasant elements. Position requires light physical activity, which includes 15% walking, 5% standing, 10% cramped or confined spaces, and 70% sitting.
Work schedule is dictated by business need and could be long hours.

High school diploma or equivalent required; some college/Associates degree preferred.
Finance training/schooling recommended
Proven ability to provide an exceptional customer experience
Ability to set and achieve targeted goals
Highly detail-oriented and organized
Demonstrated communication, consultative, interpersonal and organizational skills
Experience and desire to work with technology
Intermediate computer skills

Characteristics of ideal candidate include:

#HYU27

HALLMARK AUTO GROUP LLC

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