Infiniti of Wilmington- Hanna Imports of Wilmington

We are seeking an experienced and driven Automotive Parts Manager to lead the Parts Department at our INFINITI dealership.

We are looking for a hands-on leader who can grow parts sales and gross profit, maintain strong inventory controls, support technician productivity, develop wholesale business, and deliver the level of service expected from a luxury automotive brand.

Responsibilities

Manage all daily operations of the INFINITI Parts Department
Lead, train, develop, and hold Parts Department employees accountable
Manage OEM parts inventory and maintain appropriate stocking levels
Monitor and improve parts sales and gross profit
Maintain a strong parts fill rate and level of service
Reduce aging, obsolete, and non-moving inventory
Maintain accurate inventory and conduct regular cycle counts
Manage special orders, returns, cores, warranty parts, and manufacturer returns
Ensure technicians receive the correct parts quickly to minimize shop downtime
Work closely with the Service Manager and Fixed Operations Director
Develop and grow retail and wholesale parts business
Build relationships with independent repair facilities, collision centers, and wholesale customers
Monitor pricing, margins, discounts, and department expenses
Maintain strong processes for receiving stocking, invoicing, and inventory adjustments
Review department KPIs and develop action plans when goals are not being achieved
Maintain compliance with INFINITI/Nissan policies, programs, and manufacturer standards
Utilize Dealertrack DMS and NNAnet for daily department operations, reporting, inventory management, parts ordering, and manufacturer programs

Qualifications & Experience

The ideal candidate will have:

Previous automotive dealership Parts Department experience required
Parts Manager or Assistant Parts Manager experience strongly preferred
INFINITI or Nissan dealership experience strongly preferred
Dealertrack DMS experience required
NNAnet experience strongly preferred
Experience with INFINITI/Nissan parts ordering, returns, programs, and manufacturer processes
Strong inventory-management and inventory-control skills
Understanding of parts sales, gross profit, pricing, and departmental financial performance
Experience managing aging and obsolete inventory
Experience developing and maintaining wholesale parts business
Strong leadership, accountability, and employee-development skills
Ability to analyze Dealertrack reports and use department data to improve performance
Ability to work effectively with technicians, service advisors, management, vendors, and customers
Strong organizational skills and attention to detail

What Success Looks Like

Our Parts Manager will be expected to drive measurable improvement in:

We are looking for someone who takes ownership of the department, understands the numbers, holds their team accountable, and has a clear plan for improving performance.

What We Offer

Competitive Parts Manager compensation
Performance-based bonus opportunity
Benefits package
Established INFINITI dealership
Support from Fixed Operations leadership
Opportunity to grow retail and wholesale parts business
Professional luxury-brand working environment
Long-term career opportunity for a proven performer

Join Our Team

If you are an experienced automotive parts professional with Dealertrack DMS and NNAnet experience who is ready to take ownership of an INFINITI Parts Department, we want to hear from you.

Please submit your resume along with a brief description of your dealership parts experience and previous management responsibilities.

Hanna Imports is an Equal Opportunity Employer.

Hanna Infiniti of Wilmington

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