Job Summary
We are seeking a dynamic and customer-focused Marine & RV Service Advisor to join our team! In this energetic role, you will serve as the vital link between our valued customers and our skilled service technicians. Your enthusiasm and mechanical knowledge will help guide clients through their vehicle and recreational vehicle maintenance needs, ensuring a smooth, transparent, and positive experience. You’ll coordinate service appointments, explain repair options, and upsell additional services to maximize customer satisfaction and shop profitability. If you thrive in a fast-paced environment and have a passion for automotive and recreational vehicle repairs, this is the perfect opportunity to accelerate your career!

Responsibilities

Greet customers warmly, listen attentively to their concerns, and accurately document their service needs for marine vessels or RVs.
Provide detailed explanations of recommended repairs and maintenance procedures
Develop accurate estimates using estimating software while clearly communicating costs and timelines to customers.
Coordinate with service technicians to prioritize work orders and ensure timely completion of repairs.
Upsell additional services such as preventive maintenance packages, or accessory installations to enhance customer satisfaction .
Handle cash transactions professionally while maintaining accurate records of all sales and service write-ups.
Maintain thorough knowledge of offerings including automobile repair services to better assist customers in making informed decisions.

Skills

Proven experience with a strong background in RV, Marine or auto service .
Mechanical knowledge of RV, Marine and auto repair.
Previous experience as a service technician or in automotive repair environments is highly desirable.
Excellent customer service skills with the ability to communicate complex technical information clearly and professionally.
Proficiency in estimating software and service writing processes.
Ability to upsell effectively while maintaining integrity and customer trust.
Strong organizational skills with attention to detail in cash handling and record keeping. Join us in delivering exceptional automotive and recreational vehicle service experiences! We value energetic professionals who are eager to grow their careers while providing top-tier service to our customers. If you’re passionate about automotive repair—whether it’s diesel engines or tire services—and enjoy helping clients find solutions that keep their vehicles running smoothly on land or water, we want to hear from you!

Pay: $38,480.00 - $62,917.57 per year

Benefits:

Dental insurance
Employee discount
Paid time off
Retirement plan

Work Location: In person

Highway 18 Collision Center

Latest Jobs

Marine & RV Service Advisor