Do you have experience working as a service advisor/Service writer and you're looking to grow your career and make more than you ever have before? Do you want to work for an organization that appreciates you and offers you the opportunity to grow your career? Look no further than working as a Service Advisor at Hyundai & Genesis of Hampton!!!

Hyundai & Genesis of Hampton is seeking a Service Advisor/Service Writer to join our team!!

Are you passionate about helping customers? Apply today!

Benefits:

$100k plus per year
Aggressive & Rewarding Compensation Package
Medical, Dental, Vision, Life and Disability
401 K Plan with company match
Paid vacation
Growth opportunities
Paid Training
Team based environment
Employee vehicle purchase plans
Long term job security
Health and wellness
Flexible Work Schedule
Discounts on products and services

Responsibilities:

Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.
Ensure the daily inventory of technicians' time is consistently sold to service customers.
Distribute work between technicians efficiently.
Answer technical questions about vehicle problems, warranties, services, and repairs.
Maintain Customer Happiness scores at or above company standards.
Assist in diagnosing vehicle problems; order parts and tools as necessary.
Oversee administration of warranty claims as well as training and supervising of service department.
Set schedules and assigns tasks to service department employees.
Reinforces company policies and adheres to company standards.
Encourages compliance with applicable laws and regulations.
Maintain good working relationship with factory(s) and foster positive employee relations.
Collaborate with upper management to make service department hiring and discipline decisions.

Requirements:

Organized and friendly personality
Demonstrated ability to manage others
Time management skills
Fantastic communication skills with your customers
Professional, well-groomed personal appearance
Consistent record of service and sales success
Strong record of positive customer satisfaction results
Team oriented and self-motivated
Able to work with little supervision
Clean driving record and valid driver's license

Hyundai & Genesis of Hampton is a rapidly-expanding dealer group with excellent opportunities for career growth. We are committed to providing our customers with an unmatched ownership experience through outstanding customer service and enduring relationships with the people we serve. For these reasons, we are dedicated to finding people who are passionate, motivated, and ambitious to join our team.

Hyundai & Genesis of Hampton maintains a strong policy of equal employment opportunities for all associates and applicants of employment.

Honest, ethical applicants only need to apply.

Job Type: Full-time

Pay: $75,000.00 - $210,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance

Work Location: In person

Hyundai & Genesis of Hampton

Latest Jobs

Service Advisor