Automotive Service Advisor
Full-Time | Direct Hire
Location: Elmhurst, IL
Salary: $80,000 – $100,000 per year

Overview:
Seeking an energetic, organized, and customer-focused Automotive Service Advisor to join a growing automotive service team. The ideal candidate will have strong communication skills, attention to detail, and prior experience managing service operations while delivering excellent customer service.

Key Responsibilities:

Provide outstanding customer service and ensure a positive service experience.
Act as the liaison between customers and technicians, clearly explaining repairs and services.
Keep customers updated on repair status and service recommendations.
Prepare and process repair orders accurately, including costs and service details.
Verify warranties and service contracts.
Recommend additional maintenance or repairs when needed.
Coordinate effectively with technicians to ensure efficient service completion.

Requirements:

Minimum 2 years of experience as an Automotive Service Advisor / Service Writer.
Strong communication, organization, and multitasking skills.
Ability to work in a fast-paced environment with attention to detail.
Experience with Reynolds systems is a plus.

Job Type: Full-time

Pay: $80,000.00 - $100,000.00 per hour

Benefits:

401(k) matching
Health insurance
Life insurance
Paid time off
Relocation assistance
Vision insurance

Experience:

Automotive Service Advisor: 5 years (Required)
Automotive Service Writer: 2 years (Required)
Working in a dealership service department: 3 years (Required)
Reynolds & Reynolds, CDK, or similar software: 1 year (Required)
Explaining repair recommendations: 1 year (Required)
Explaining service costs to customers: 1 year (Required)

Work Location: In person

Iflate systems

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