7646 Lee Highway, Chattanooga, TN 37421

AUTOMOTIVE SERVICE MANAGER

Lead a High-Performing Service Team!

$125,000 - $210,000+ a Year + Great Benefits!

Family-Owned Group with Growth Opportunities

INFINITI of Chattanooga is looking for a Service Manager to lead our busy service department. This is a rare opportunity to join a respected, family-owned dealership group where your leadership will be valued, your team supported, and your career given room to grow.

As part of the Furrow Automotive Group – which also includes Land Rover Chattanooga, Porsche Chattanooga, Mercedes-Benz of Knoxville, and Land Rover Knoxville – we’ve built a reputation for excellence, integrity, and long-term career opportunities. Many of our employees have been with us for years because we provide the training, mentorship, and culture they need to thrive.

If you’re a proven service leader with a track record of strong CSI, efficient operations, and the ability to motivate and mentor your team, this is the place to advance your career. Learn more about us!

We offer:

$125,000 - $200,000+ annual earning potential
Full-time Position
Medical, Dental, Vision, and Disability Insurance
Company Paid $25,000 Basic Life Insurance
401(k) Retirement Plan with Company Match
Paid Holidays and Paid Time Off
Employee Discounts on Products & Services & Vehicle Purchase Plans
Gym Membership Discount
Textcare
Employee Assistance Program
Opportunity for advancement to certified tech

Responsibilities – Service Manager:

Oversee daily service department operations to ensure efficiency, profitability, and customer satisfaction
Lead, mentor, and motivate service advisors, technicians, and support staff
Monitor service performance metrics (CSI, productivity, profitability) and implement improvements
Drive a customer-focused culture by ensuring clear communication, accurate estimates, and timely service delivery
Partner with Parts, Sales, and Fixed Ops leadership to achieve dealership goals
Maintain compliance with manufacturer standards, warranty procedures, and safety regulations

Qualifications/Requirements – Service Manager:

Previous Service Manager or Assistant Service Manager experience required (dealership experience strongly preferred)
Proven ability to manage a high-volume service department while maintaining strong CSI scores
Strong leadership, communication, and organizational skills
Ability to recruit, train, and retain top talent
Knowledge of warranty processes and OEM requirements
Valid driver’s license and clean driving record

Please upload your resume. Completing the optional online assessment grants you priority consideration!
Applicants must pass pre-employment screening
We are a Drug-Free Workplace

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

AUTOMOTIVE SERVICE MANAGER

Lead a High-Performing Service Team! $125,000 - $210,000+ a Year + Great Benefits!

Family-Owned Group with Growth Opportunities

Lead a High-Performing Service Team!

$125,000 - $210,000+ a Year + Great Benefits!

INFINITI of Chattanooga

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Automotive Service Manager