Job description

Instant Auto Body does mobile auto body repair for Car dealerships. We have been performing our onsite auto body repair's since 1990. Our reputation for training the best mobile technicians makes it easy for us to stay busy and our patented processes make it easy to deliver the best quality repairs in any climate while conforming to the EPA rules for mobile spray coating.

Job description

Instant Auto Body is seeking a Sales Manager with a proven track record of accomplishments within the automotive industry who is able to work independently and is driven to achieving results. The ideal candidate will be organized, fair, approachable, coachable, flexible, and have genuine interest in helping our technicians and Instant Auto Body succeed. The Area Manager position will also be responsible for overseeing operations, sales, and financials for the respective area.

We are not just looking for a manager/supervisor, we are looking for a sales-driven leader!

Responsibilities:

· Maintains current customer base.

· Enlarge Instant Auto Body's customer base and market share..

· Willing to travel around the area up to 90% of the time.

· Leads and supports a culture focused on customer satisfaction, sales growth, and retention.

· Hires and retains high performing technicians.

· Ensures optimum productivity in a safe environment.

· Maintain the quality of repairs.

· Creates and maintains a work environment where employees have the tools, resources, training, and support necessary to operate in the most efficient and effective manner possible.

· Monitors sales, cash flow, inventory, and security controls.

· Works with District Managers and Human Resources to ensure proper staffing in place to handle current and new business.

Qualifications:

· Valid driver’s license with positive driving record.

· Previous management experience.

· Automotive service experience and some knowledge of automotive painting/body work.

· Excellent communication and time management skills.

Area Manager Job Details

Liaison for all work between dealership and Instant auto body
Inspect vehicles to be repaired as they come into the dealership
Maintain relationship with dealership management
Properly invoice and submit all billing .
Follow up with dealership to ensure all invoices receive a RO, PO and signature
Researching when needed with dealership to resolve matters of communication
Assist and communicate with transportation of cars
Organize work to ensure it has been within company standards and time requirements
Inspect and Audit Front Line to ensure standards and quality
Maintain service drive sales, volume and communication
Communicate with Operations manager on all issues occurring at locations
Partner with HR on recruiting and interviews
Place orders for supplies and check out to techs.
Ensure Key Control and other Risk Policies are being adhered to daily
Perform other duties as assigned
Area manager's are responsible for Performance Management, Discipline, Hiring or Terminations

Working Conditions

Job duties are primarily performed driving or in a outdoor environment.
Team-based work.
Fast paced work environment.
May be required to work at other job sites within close proximity

Requirements

Previous management experience preferred
Valid driver's license with clean driving record.
Willing to work in a fast paced environment with changing needs & priorities.
Positive attitude.

Leadership (30%)

Create a positive and productive working environment
Lead, coach and develop team to drive productivity and retention
Drive a culture of coaching through on the job engagement and formalized training to support technician engagement and retention
Ensure delivery of five-star service by developing schedules, assigning and monitoring work, implementing productivity and quality standards, resolving operations problems
Provide timely feedback to Operations manager regarding, competitive pressures, customer feedback and the engagement of staff
Participate in field town hall communications

Customer Engagement (30%)

Ensure fulfillment of services meets customer expectations
Develop strong customer relationships, deliver five-star customer service
Maintain knowledge of customer pricing and service expectations.
Expediently address customer, operational, and performance concerns.
Identify and implement value-added customer solutions

Driving Performance (20%)

Drive talent selection and hiring for area roles needed
Deliver operating performance in terms of LSR, Employee Engagement and Retention
Drive operational efficiencies, understand and implement standard operating procedures, and effective cost reductions without damage to five-star service expectations.
Address day-to-day operational issues, ensure maintenance of customer sites and perform QC

Administration (20%)

Coordinate supplies and parts ordering management
Troubleshoot most critical operational issues
Maintain clean, organized work areas
Support policies and procedures on ethics standards and commitments
Ensure effective invoicing processes are implemented and maintained

Other Duties as Assigned

Competencies Required

Lead and coach technicians
Results Orientation
Systems Thinking / Process Improvement
Agility
Initiative
Influence
Customer Focus
Apply Knowledge

Position Requirements

Proven ability to manage, coach, and lead others.
3 years proven operations experience in a similar type of environment.
Auto and reconditioning industry experience preferred.

Physical Job Requirements

Continuous viewing from and inputting data to a computer screen.
Travel as necessary (up to 90%).

Pay

Base Rate of $30 with commission escalators up to $50 per hour.

Job Type: Full-time

Pay: $30.00 - $50.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Experience:

Sales: 2 years (Required)
Dealership: 1 year (Preferred)
Management: 2 years (Required)
Auto estimating: 1 year (Preferred)
auto body shop: 1 year (Preferred)

Work Location: On the road

Instant Auto Body, Inc.

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