The Pre-Owned Sales Manager is responsible for overseeing the performance and profitability of the pre-owned vehicle department. This individual will lead a team of sales professionals, manage pre-owned inventory strategy, and ensure that customer interactions reflect our premium brand experience. The role includes driving sales volume, maximizing gross profit, overseeing appraisals and reconditioning decisions, and working closely with leadership to develop and meet strategic goals.

Key Responsibilities:

Lead, train, and motivate the Pre-Owned Sales team to achieve monthly and annual sales and profitability targets.
Manage trade-in evaluations, appraisals, and pricing in alignment with market trends and inventory needs.
Partner with the Service and Recon teams to ensure vehicles are frontline ready with minimal turnaround time.
Monitor and maintain optimal inventory levels, balancing aged units and new acquisitions to maximize turn and gross.
Develop and implement merchandising and digital retailing strategies to increase visibility and attract qualified leads.
Ensure the pre-owned showroom and online presence reflect the brand’s standards of quality and presentation.
Collaborate with the General Sales Manager and General Manager on forecasting, goal setting, and marketing plans.
Deliver exceptional customer satisfaction scores by ensuring a seamless and transparent buying experience.

Qualifications:

Minimum 5 years of experience in an automotive sales management role, preferably in pre-owned vehicle operations.
Strong knowledge of market pricing, appraisals, digital merchandising platforms (vAuto, CDK, etc.) and inventory management.
Valid driver’s license and clean driving record.
Proven ability to lead high-performing sales teams and drive revenue growth.
Excellent communication, negotiation, and customer service skills.
Adhere to Florida Department of Highway Safety & Motor Vehicles laws and company policies on driving company and customer vehicles
Team player with a positive attitude

Physical Requirements and Working Conditions:

Regularly required to sit, stand, and walk for extended periods throughout the day.
Frequently moves between multiple dealership levels using staircases; must be able to ascend and descend stairs throughout the day.
Occasionally required to lift and/or move up to 20 pounds (e.g., marketing materials, supplies, equipment).
Must be able to work in both office and showroom environments, with frequent transitions to outdoor vehicle lots for inventory inspections, appraisals, and customer interactions.
Requires the ability to visually inspect vehicles for quality and presentation standards, which may involve bending, kneeling, or reaching.
Frequent use of computer systems, telephones, and digital platforms requiring hand-eye coordination and dexterity.
Must be comfortable working in a fast-paced, high-energy retail automotive environment that includes walking between indoor and outdoor areas in varying weather conditions.
Flexible to work extended hours, including evenings, weekends, and holidays, based on dealership needs.

At Jaguar Land Rover Coral Gables powered by THE COLLECTION, we elevate the luxury automotive experience with unparalleled professional service that distinguishes use from the ordinary. Our team members are the cornerstone of our success, driving our commitment to delivering the best for our discerning clientele. At Jaguar Land Rover Coral Gables powered by THE COLLECTION is far from your typical dealership; we are an elite, dynamic team dedicated to excellence, and we are eager to expend our ranks with passionate, driven individuals. If you're excited about joining a fast-paced, high-reward industry, you've found your place. At Jaguar Land Rover Coral Gables powered by THE COLLECTION, the possibilities for growth are as limitless as our ambition!

Benefits Overview:

We value our team members and strive to offer a comprehensive benefits package to support your well-being and work-life balance. Our benefits include:

Medical, Dental, and Vision Insurance
Supplemental Benefits: Access to additional benefits such as accident insurance, critical illness insurance, and more.
401(k) Plan: Generous employer match and a range of investment options to help you plan for retirement.
Paid Time Off (PTO): Flexible PTO to use for personal time, or illness.
Vacation: Paid vacation days to recharge and enjoy time away from work.
Holidays: Paid holidays to celebrate with family and friends.
Birthday Off: A paid day off to celebrate your special day.
Closed Sundays: Enjoy a day off every Sunday for work-life balance.
And Much, Much More: Additional perks and benefits to enhance your overall employee experience.

We are an Equal Opportunity Employer committed to fostering an inclusive and diverse workplace where all individuals are treated with respect and dignity. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable law. We encourage applications from all qualified individuals, including those from historically underrepresented groups.

We are dedicated to providing a workplace that is free from harassment, discrimination, and retaliation. We value and promote a work environment that supports and rewards diverse perspectives, experiences, and ideas.

Jaguar Land Rover

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Pre-Owned Sales Manager