We’re looking for a driven, organized, and people-focused Service Manager to lead our company and deliver an exceptional customer experience. In this role, you’ll oversee daily operations, manage a team of technicians and advisors, and ensure efficiency, quality, and customer satisfaction remain top priorities.

Key Responsibilities

Lead and supervise service staff, including hiring, training, and performance management
Oversee scheduling, workflow, and daily operations to maximize productivity
Ensure high levels of customer satisfaction by resolving concerns promptly and professionally
Monitor and manage departmental KPIs, budgets, and profitability
Maintain compliance with safety standards and company policies

Qualifications

3+ years of experience in a service management or supervisory role
Strong leadership, communication, and problem-solving skills
Proven ability to manage teams and drive performance
Experience with scheduling systems, reporting tools, or service software
Customer-first mindset with a commitment to excellence

What We Offer

Competitive salary + performance-based incentives
Health benefits
Paid time off and holidays
Career growth opportunities
Supportive, team-oriented work environment

Why Live in Whitehouse, Texas?

Choosing to work here means enjoying the lifestyle that Whitehouse offers:

Small-town charm with easy access to city life – Located just minutes from Tyler, you get peaceful living without sacrificing convenience
Affordable cost of living – Housing and daily expenses are more manageable compared to larger metro areas
Strong community feel – Friendly neighborhoods, local events, and a welcoming atmosphere
Great schools and family-friendly environment – Ideal for professionals with families
Outdoor recreation – Close to lakes, parks, and East Texas scenery for fishing, hiking, and relaxing weekends

Apply Today

If you’re ready to take the next step in your career and lead a high-performing team while enjoying a great quality of life, we’d love to hear from you.

Pay: $90,000.00 - $180,000.00 per year

Benefits:

Health insurance
Paid time off

Work Location: In person

Josh Hawkins Automotive

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Service Manager