Joyce Factory Direct has been an industry leader in home remodeling since 1955, specializing in sunrooms, windows, baths, and doors. We proudly serve multiple markets including Cleveland, Pittsburgh, Charlotte, Columbia, Asheville, and Greenville. We are a third-generation, family-owned and operated company, committed to quality craftsmanship and long-term customer relationships. At Joyce, we take pride in manufacturing the majority of our own products, allowing us to deliver superior quality while supporting the communities we serve.

Position Overview

Joyce is seeking an experienced Sales Manager to lead and grow our in-home sales organization across the Charlotte and Columbia markets. This is a high-impact leadership role responsible for driving sales performance, coaching and developing field sales representatives, and ensuring a consistent, professional customer experience.

This role oversees two major markets and requires regular travel between Charlotte and Columbia. The Sales Manager will work closely with senior leadership, marketing, and operations teams to execute regional sales strategy, improve conversion performance, and build a strong, accountable sales culture.

Compensation

This role offers a competitive compensation structure that rewards leadership performance and personal sales contribution. Compensation includes:

Base salary (target range $60,000-$70,000, with flexibility for highly qualified candidates)
Commission on personal sales
Sales Override on team performance
Profit Sharing Opportunities
Car allowance
Phone allowance

This structure rewards motivated, high-performing sales professionals.

What You'll Do

Lead, coach, and manage a team of in-home field sales representatives across Charlotte and Columbia
Drive regional sales strategy, revenue growth, and market penetration
Conduct regular ride alongs, training sessions, and performance coaching
Set clear expectations and accountability for sales activity, close rates, and customer experience
Recruit, onboard, and develop new sales representatives
Participate in hiring decisions and succession planning
Maintain expert knowledge of Joyce products including windows, bathrooms, and sunrooms
Actively sell alongside the team as needed to model best practices
Monitor sales metrics, forecasts, and performance reporting
Partner with marketing to optimize lead flow, territory coverage, and conversion
Collaborate with operations to ensure smooth project handoffs and customer satisfaction
Uphold Joyce brand standards and professional sales processes

You'll Be a Good Fit If You Have:

Required industry experience in home improvement sales (windows, bathrooms, and/or sunrooms)
Previous experience managing an in-home or field-based sales team
Proven ability to coach, develop, and hold sales professionals accountable
Strong product knowledge, including familiarity with specific brands and systems
Demonstrated success meeting or exceeding team-based revenue goals
Strong leadership, communication, and organizational skills
Ability to travel regularly between the Charlotte and Columbia markets
Experience working within a manufacturing or factory direct sales environment

Benefits

Health, Dental, and Vision Insurance
401(k) with company match
Flexible schedule with the ability to manage your own calendar
Car and Phone allowances
Employee Discount on home improvement services
Employee Referral Bonus Program

Why Joyce

70 years of proven success as a third-generation, family-owned and operated company
Pre-qualified leads—no cold calling required
High-quality, American-made products
Strong marketing support and brand recognition
A team-oriented environment focused on growth and long-term success
Opportunity to lead and grow a multi-market territory

Joyce Windows, Sunrooms & Baths

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