Klaben Auto Stores, in Kent, OH, is seeking an organized, detail-oriented person -- with extensive knowledge of technical repairs and good communication skills -- to dispatch service work, supervise technicians and carry out Service Manager responsibilities in his absence.

Summary of Essential Duties:

· Dispatch service work and communicate effectively with technicians, advisors, customers and management about ordered service and repairs;

· Assist Service Manager with training, motivation, counseling and monitoring performance of service department staff;

· Assist Service Manager with budgeting, reporting, tracking and surveys, manufacturer compliance and warranty administration;

· Understand, keep abreast of and comply with federal, state and local regulations affecting service operations and personnel administration;

· Maintain manufacturer’s certifications as required by dealership;

· Build and maintain relationships with Klaben customers and promote repeat and referral business.

What We Are Seeking:

· 3-5 years’ experience in a dealership setting utilizing management techniques and team work concepts in providing automotive service;

· Extensive knowledge of automotive technical repairs;

· Computer literate with well-developed information processing skills;

· High school graduate or equivalent and competency in advanced use of Excel spreadsheets;

· Ability to quickly acquire knowledge of dealership service systems and processes and to record and manipulate data in spreadsheet form;

· Well-organized, systematic and precise in carrying out job duties in a timely manner;

· Ability to effectively communicate orally and in writing with dealership personnel;

· Neat and clean appearance;

· Ability to lift and/or move up to 25 pounds regularly.

Why You'll Love Working Here (Our Benefits):

· Comprehensive benefits package including medical, dental, vision, 401(k) with company match, flexible paid time off, paid holidays, and much more!

· Closed Sundays & major holidays!

· Job stability -- Klaben Auto Stores has been in business since 1973!

· Our team members take pride in pursuing success in a company dedicated to outstanding customer service and integrity!

· If you are enthusiastic about joining a winning team, please submit your resume!

Pay: $60,000.00 - $80,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Health savings account
Paid time off
Vision insurance

Work Location: In person

Klaben Auto Stores

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