BDC - Internet Sales Advisor

Status: Full Time

Location: On Site

We are seeking experienced BDC Agents to join our high-volume automotive dealerships.

Job Responsibilities:

Handle inbound and outbound customer calls
Respond to internet leads, texts and emails in a timely manner
Schedule and confirm sales appointments
Maintain consistent follow up with customers
Accurately document all customer activity in the CRM
Work closely with BDC management, Internet Managers and Sales Managers
Meet department goals for calls, contacts, appointments and shows
Maintain a professional and customer focused approach at all times

Requirements:

Automotive BDC experience preferred
Previous call center, appointment setting or high volume phone experience required
Strong communication and phone skills
Ability to work in a fast paced, high volume environment
Strong follow up and organizational skills
Comfortable working with CRM systems, email and text communication
Bilingual English and Spanish preferred
Must have schedule flexibility, including evenings and weekends
Dependable, motivated and performance driven

We are an equal-opportunity employer. All applicants will be considered without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or any other protected characteristic.

"Florida Drug-Free Workplace: Pre-employment Drug Testing"

Lakes AFL NV, LLC

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Automotive BDC - Internet Sales Advisor