Job Description: Used Car Manager

Position Summary:
The Used Car Manager is responsible for overseeing all aspects of the dealership’s pre-owned vehicle operations. This includes inventory acquisition, pricing strategy, reconditioning coordination, sales performance, and profitability. The ideal candidate is a results-driven leader with deep automotive knowledge, strong negotiation skills, and a commitment to delivering exceptional customer experiences.

Key Responsibilities

Inventory Management
- Source and acquire quality pre-owned vehicles through auctions, trade-ins, and wholesale channels
- Maintain optimal inventory levels aligned with market demand and dealership goals
- Oversee vehicle reconditioning and ensure timely readiness for sale
Sales & Profitability
- Set competitive pricing strategies to maximize gross profit and turnover
- Collaborate with the sales team to drive volume and close deals
- Monitor and analyze sales metrics, adjusting tactics to meet performance targets
Customer Experience
- Ensure all used vehicle listings are accurate, compelling, and up-to-date
- Support sales staff in resolving customer concerns and trade-in evaluations
- Uphold transparency and professionalism in all customer interactions
Team Leadership
- Train and mentor sales consultants on used car product knowledge and selling techniques
- Coordinate with service, finance, and marketing departments to streamline operations
- Foster a culture of accountability, integrity, and continuous improvement

Qualifications

Proven experience in automotive sales or management, preferably in used car operations
Strong understanding of vehicle valuation, market trends, and reconditioning processes
Excellent negotiation, communication, and leadership skills
Proficiency in dealership management systems (DMS), inventory tools, and digital retail platforms
Valid driver’s license and clean driving record

Preferred Traits

Detail-oriented with strong analytical and decision-making abilities
Customer-focused mindset with a passion for automotive excellence
Ability to thrive in a fast-paced, performance-driven environment

Let me know if you'd like this tailored further for a specific dealership, include KPIs, or formatted for a job posting platform.

Legacy Ford of Mcdonough, Inc

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