Overview
Join our dynamic automotive team as a BDC (Business Development Center) Representative, where your enthusiasm and communication skills will drive customer engagement and sales success! In this energetic role, you’ll be the first point of contact for prospective buyers, managing inbound and outbound inquiries with professionalism and a positive attitude. Your proactive approach will help build lasting relationships, support dealership growth, and ensure a seamless customer experience. This paid position offers an exciting opportunity to develop your sales expertise in a fast-paced, customer-focused environment.

Duties

Respond promptly to all inbound calls, emails, and online inquiries with enthusiasm and clarity
Manage the sales pipeline by tracking leads, follow-ups, and customer interactions using CRM (Customer Relationship Management) software
Conduct outbound calls to prospective customers, nurturing relationships and identifying high-end sales opportunities
Assist customers in scheduling appointments for test drives, consultations, or service visits
Upsell additional products or services to enhance customer satisfaction and dealership revenue
Collaborate with sales managers and support staff to coordinate inventory availability and vehicle details
Maintain organized records of customer interactions, appointments, and sales activities to ensure efficient workflow

Requirements

Proven experience in retail sales, automotive sales, or B2B (business-to-business) sales preferred
Strong negotiation skills with the ability to upsell effectively while maintaining excellent customer service
Excellent communication skills in multiple languages is a plus; bilingual abilities are highly valued
Familiarity with CRM software and inventory management tools
Exceptional phone etiquette and outbound sales experience required
Demonstrated organizational skills with the ability to manage a busy sales pipeline efficiently
Knowledge of automobile inventory control, retail math, and marketing strategies beneficial
Ability to perform cold calling confidently and handle rejection positively
Strong organizational skills coupled with retail math proficiency for accurate deal calculations
High-energy attitude with a passion for high-end sales and customer engagement

Join us as an Automotive BDC Representative and be part of a vibrant team committed to delivering outstanding customer experiences! Your proactive approach will help drive our dealership’s growth while sharpening your sales expertise in a supportive environment.

Pay: $40,000.00 - $100,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Vision insurance

Work Location: In person

Lynnes Auto Group

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