Position Overview:
We are seeking a dependable and knowledgeable Service Writer / Mechanic to join our team. This hybrid role combines customer service responsibilities with hands-on mechanical work. The ideal candidate is comfortable communicating with customers, writing service orders, and performing automotive repairs and maintenance.

Key Responsibilities:

Create detailed service tickets and provide accurate estimates
Communicate repair recommendations clearly and honestly
Perform general automotive repairs and maintenance (tires, brakes, oil changes, diagnostics, etc.)
Coordinate workflow between front office and shop technicians
Maintain a clean and organized work environment
Ensure high levels of customer satisfaction

Qualifications:

Previous experience as a service writer, mechanic, or in automotive service
Strong knowledge of vehicle systems and repair processes
Excellent communication and customer service skills
Ability to multitask and work in a fast-paced environment
Valid driver’s license

Job Type: Full-time

Pay: From $1.00 per hour

Benefits:

Dental insurance
Paid time off
Vision insurance

License/Certification:

Driver's License (Preferred)

Work Location: In person

Madisonville Tire & Retreading, Inc.

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