Service Advisor

Plover, WI

About the Role

Mark Toyota of Plover is looking for a motivated and customer-focused Service Advisor to join our team. In this role, you’ll be the bridge between our customers and the service department—delivering exceptional customer service, coordinating maintenance and repairs, and ensuring every client leaves with confidence in their vehicle and satisfaction with their experience.

Responsibilities

Greet and assist customers with their vehicle service needs
Accurately document repair requests and provide service estimates
Recommend maintenance and repair options in clear, easy-to-understand terms
Schedule service appointments and coordinate with technicians
Keep customers informed on service progress and follow up to ensure satisfaction
Maintain strong customer relationships to build trust and loyalty

Qualifications

Prior experience as a Service Advisor/Writer preferred
Strong customer service and communication skills (phone & in-person)
Ability to clearly explain technical information in non-technical terms
Strong organizational and follow-up skills
Ability to adapt to evolving business needs
High school diploma or equivalent required
Valid driver’s license with a clean driving record
Willingness to complete a pre-employment background check and drug screening

Why Mark Toyota of Plover?

As a second-generation, family-owned dealership, we take pride in delivering top-notch customer service while fostering a positive, team-oriented workplace. We value employees who are passionate about helping people and committed to excellence.

Benefits & Compensation

Competitive annual pay: $40,000 – $60,000
Medical, Dental & Vision Insurance (Aflac)
401(k) with company match
Paid training
Paid holidays and vacation
Employee discounts on products and services
Company outings and team-building events

Apply Today!

If you’re ready to grow your career in a supportive environment where customer care comes first, we want to hear from you! Join the Mark Toyota of Plover family and become part of a dealership that values integrity, teamwork, and customer satisfaction.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Mark Toyota of Plover

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