Martin Chevrolet is looking to add a Service Advisor / Service Writer to our growing team.

About Us: At Martin Chevrolet, we believe the best teams feel like family. As a family-owned dealership in Crystal Lake, we trade corporate red tape for a supportive, approachable culture where your work-life balance actually matters. Here, you’re never just a number - you’re a valued professional in an environment built on mutual respect and shared success.

Why Choose Martin Chevrolet?

Unbeatable Earning Potential: Earn $100k–$120k+ with increased bonuses off of spiffs
Unmatched Productivity: Our store averages 1,700 repair orders per month (super busy store)
Guaranteed Customer Pay: Our "Free Oil Changes for Life" program on all vehicle sales drives 300–800 customers monthly, ensuring a massive, steady stream of upsell opportunities
Two Bays Per Technician: 37 bays total + alignment bays
Comprehensive Benefits: Full-time members receive a robust package including Medical, Dental, and Vision insurance, plus retirement plans and a 401(k)
Real Work-Life Balance: Rotating Saturdays per month (7:30am–2:30pm)
Significant Sign-On & Relocation Assistance: We offer up to a $5,000 sign-on bonus (commensurate with experience) and relocation assistance to help you get settled
Family-Owned Values: Skip the corporate grind for an approachable management team and a long-standing community reputation for honesty and transparency
Growth & Career Support: Whether you are a GM specialist or an independent pro, we provide paid training, mentorship, and clear paths for advancement

Responsibilities:

Customer Consultation: Greet customers, collect vehicle information, and recommend necessary repairs or maintenance based on vehicle history
Service Coordination: Schedule appointments, open service orders, and manage the daily workflow for the technician team
Communication: Provide clear updates to customers regarding vehicle status, technical concerns, and warranty coverage
Relationship Management: Build long-term trust and loyalty through transparent communication and exceptional hospitality
Documentation: Ensure all service orders and related paperwork are accurate and compliant with company standards

Qualifications:

Experience: 2+ years of experience as an automotive Service Advisor
Communication: Excellent interpersonal skills with the ability to explain technical repairs to non-technical customers
Technical Skills: Proficient in dealer management software and service scheduling software (Dealertrack and Xtime are a plus)
Attributes: Strong organizational skills, attention to detail, and a team-oriented mindset
Requirements: Valid driver’s license with a clean record and the physical ability to perform duties in a shop environment

Benefits:

Competitive Compensation + Bonuses
Weekly Pay
Health insurance
Dental insurance
Vision insurance
401(k)
Life insurance
Paid time off
Employee discount
Sign-On Bonuses

Pay: $100,000.00 - $120,000.00 per year

Benefits:

401(k)
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Referral program
Retirement plan
Vision insurance

Experience:

service writing: 2 years (Preferred)

License/Certification:

driver's license (Required)

Work Location: In person

Martin Chevrolet

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Automotive Service Advisor (SIGN-ON BONUS + $120,000+ EARNING POTENTIAL)