Martin Honda Kia Mazda is the Number One Volume Dealer in Delaware. We currently have a position open in our Service Department for an Appointment Coordinator.

The Appointment Coordinator is directly involved in booking and coordinating customer service appointments.

Job Responsibilities:

Schedules service appointments by phone, in person, or via email
Works with the Service Department when booking and following up with appointments
Provides guests with vehicle status information when needed
Responds to guests concerns via phone, in person, or email
Directs telephone calls to the appropriate parties, as necessary, informing customers of open recalls
Customer callbacks after the visit
Cashing out service customers
Communicates with callers in a professional, friendly, and efficient manner
Performs other administrative duties, as assigned
Maintains assigned workspace in an organized and clean manner
Maintains a professional appearance at all times

Job Requirements

A high school diploma or equivalent desired
Ability to read and comprehend instructions and information in the English language; work well with the public
Some computer skills, experience with CRMs and/or DMSs helpful but not required
Automotive experience is helpful but not required

Out Dealership's Commitment To You:

Full Benefits Package
401(k)
5 Day Work Week
High Customer Satisfaction For Both Sales & Service!
A Professional And Respectful Work Environment

Job Type: Full-time

Pay: $16.00 - $20.00 per hour

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Work Location: In person

Martin Honda Kia Mazda

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