Position Summary

The Automotive Parts Manager leads the parts department with a service-first mindset, ensuring efficient operations, excellent customer service, and strong financial performance. This role is responsible for inventory management, vendor relations, team leadership, and supporting the service and sales departments. We are looking for a leader who is truly Driven to Serve customers, technicians, and teammates by delivering the right parts, at the right time, with accuracy and care.

Key Responsibilities

Lead, train, and motivate the parts department team to provide exceptional customer service and support internal departments.
Oversee daily operations of the parts department, including ordering, receiving, stocking, and issuing parts.
Maintain accurate inventory levels, conduct regular cycle counts, and minimize obsolescence and shrinkage.
Build and maintain strong relationships with OEMs and aftermarket vendors to ensure competitive pricing and reliable supply.
Support the service department by ensuring technicians have timely access to the correct parts to keep repairs moving efficiently.
Assist the sales department with parts and accessory needs for vehicle reconditioning and customer requests.
Monitor department performance, control expenses, and work to achieve gross profit and inventory turn goals.
Ensure compliance with dealership policies, manufacturer standards, and safety procedures.
Handle customer concerns professionally and resolve issues with a focus on long-term relationships and satisfaction.
Create a culture of accountability, teamwork, and service aligned with our Driven to Serve values.

Qualifications

Previous experience in an automotive parts department, with supervisory or management experience preferred.
Strong knowledge of automotive parts, inventory systems, and dealership operations.
Excellent organizational, leadership, and communication skills.
Ability to analyze reports, manage budgets, and make data-driven decisions.
Customer-focused mindset with a commitment to service excellence.
Proficiency with dealership management systems (DMS) and basic computer applications.
High school diploma or equivalent required; additional training or certifications are a plus.

What We Offer

Medical, Dental, Life Insurance
A supportive, team-oriented work environment
Opportunities for growth and professional development
The chance to be part of a dealership culture that is truly Driven to Serve

May Chrysler Jeep Dodge Ram

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Automotive Parts Manager