Overview

IF YOU HAVE NO EXPERIENCE WITH MEDIUM OR HEAVY DUTY TRUCKS ,PLEASE DO NOT APPLY !!!!!

We are seeking a knowledgeable and customer-focused Service Advisor to join our dynamic team. The ideal candidate will possess a strong background in truck service and truck repair, with the ability to communicate effectively with customers regarding their vehicle needs. As a Service Advisor, you will play a crucial role in ensuring customer satisfaction by providing exceptional service and support throughout the vehicle maintenance process.

Duties

IF YOU HAVE NO EXPERIENCE WITH MEDIUM OR HEAVY DUTY TRUCKS ,PLEASE DO NOT APPLY !!!!!

Greet customers promptly and professionally, assessing their automotive service needs.
Provide accurate estimates for services and repairs, utilizing strong auto estimating skills.
Upsell additional services based on customer needs and vehicle condition.
Collaborate with service technicians to ensure timely and efficient service delivery.
Maintain detailed records of customer interactions, service recommendations, and follow-ups.
Utilize mechanical knowledge to explain technical issues clearly to customers.
Assist in managing the service department's workflow to optimize efficiency.
Address customer inquiries and concerns with a focus on excellent customer service.
Stay updated on automotive diagnostics, repair techniques, and industry trends.

Qualifications

IF YOU HAVE NO EXPERIENCE WITH MEDIUM OR HEAVY DUTY TRUCKS ,PLEASE DO NOT APPLY !!!!!
Previous dealership experience is preferred; experience in auto / truck service management is a plus.
Strong background in automotive / truck repair, including knowledge of transmissions, brake repair, alignment, suspension, oil change services, and diesel engine repair.
Familiarity with mechanical systems and vehicle maintenance practices.
Experience in service writing and understanding of automotive / truck service processes.
Excellent communication skills with a focus on customer satisfaction.
Ability to handle cash transactions accurately and responsibly.
Sales experience within the automotive / truck sector is advantageous.
A valid driver's license is necessary; additional certifications related to automotive service / truck service are a plus. Join our team as a Service Advisor where your expertise will contribute to delivering high-quality automotive / truck care while ensuring an exceptional experience for our customers.
CDK experience is preferred / Computer experience is a MUST !!!
IF YOU HAVE NO EXPERIENCE WITH MEDIUM OR HEAVY DUTY TRUCKS ,PLEASE DO NOT APPLY !!!!!
IF YOU HAVE NO EXPERIENCE WITH MEDIUM OR HEAVY DUTY TRUCKS ,PLEASE DO NOT APPLY !!!!!
IF YOU HAVE NO EXPERIENCE WITH MEDIUM OR HEAVY DUTY TRUCKS ,PLEASE DO NOT APPLY !!!!!

Job Type: Full-time

Pay: From $45,000.00 per year

Benefits:

Health insurance
Paid time off
Professional development assistance

Application Question(s):

CDK EXPIERENCE

Experience:

SERVICE WRITER : 1 year (Required)

Language:

English (Required)
Spanish (Preferred)

License/Certification:

Driver's License (Preferred)

Location:

Brooklyn, NY 11231 (Preferred)

Shift availability:

Day Shift (Required)

Ability to Commute:

Brooklyn, NY 11231 (Required)

Ability to Relocate:

Brooklyn, NY 11231: Relocate before starting work (Required)

Work Location: In person

Milea Truck Sales

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