Modern Automotive Network is currently seeking a Call Center/BDC (Business Development Center) Service Representative to expand to its team in our Winston-Salem, NC office. The ideal candidate must possess honesty, integrity, and a pleasant outgoing personality.

Responsibilities include:

Answering both inbound and internal phone calls
Making outbound calls
Handling approximately 120 plus calls daily
Communicating professionally with customers and fellow employees

Qualifications:

Computer literate
Ability to multi-task
Excellent verbal and written communication skills
Experience in a call center or the automotive industry is a plus
High School Diploma or GED required

Since 1933, Modern Automotive has been distinguished from its competitors by setting trends with innovative facilities, recruiting a highly talented workforce, and providing world-class customer service. Modern, a fourth-generation family-owned business, has a strong reputation for treating customers with respect, doing the right thing every day, and giving customers the best value for their money.

We offer:

A professional work environment
A competitive compensation and benefit package
Medical, Dental, Vision, Life, Flexible Spending, LTD, and STD Insurance
Bi-monthly Bonus Opportunities
Paid Time off
Paid Holidays
401-k eligibility after one year

Make your next career move with Modern. At Modern, no matter how things change, our commitment to our employees and customers stays the same.

Modern Automotive Network is an Equal Opportunity Employer and Drug-free Workplace Employer.

Education

Required

High School or better

Behaviors

Required

Team Player: Works well as a member of a group
Loyal: Shows firm and constant support to a cause
Innovative: Consistently introduces new ideas and demonstrates original thinking
Enthusiastic: Shows intense and eager enjoyment and interest
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Dedicated: Devoted to a task or purpose with loyalty or integrity

Preferred

Functional Expert: Considered a thought leader on a subject
Thought Provoking: Capable of making others think deeply on a subject
Leader: Inspires teammates to follow them

Motivations

Required

Financial: Inspired to perform well by monetary reimbursement
Peer Recognition: Inspired to perform well by the praise of coworkers
Job Security: Inspired to perform well by the knowledge that your job is safe
Goal Completion: Inspired to perform well by the completion of tasks
Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work
Self-Starter: Inspired to perform without outside help
Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business

Preferred

Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Modern Automotive

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