Seeking Top Perfomers!

Are you a top performer and consistently deliver the best numbers in your service department? Is your compensation package reflecting your “TOP DOG” status? We are looking for a talented service advisor to join our team. We have a fun and unique system that produces extraordinary results. Do you have the horsepower to join our team of All Stars? Are you ready to be both challenged and rewarded?

Job Summary
We are seeking a dynamic and customer-focused Service Advisor to join our automotive team! In this vital role, you will serve as the primary point of contact for customers seeking vehicle maintenance and repair services. Your enthusiasm, mechanical knowledge, and exceptional communication skills will ensure a smooth and positive experience for every customer. You will coordinate service appointments, explain repair options, and work closely with technicians to deliver top-quality automotive care. This position offers an exciting opportunity to combine your passion for cars with your talent for customer service, all while contributing to a fast-paced and rewarding environment.

Duties

Greet customers warmly and listen attentively to understand their vehicle concerns and service needs
Schedule service appointments efficiently, balancing customer requests with shop capacity
Explain repair procedures, estimates, and recommended services clearly and transparently
Upsell additional maintenance or repair services based on vehicle diagnostics and customer needs
Collaborate with technicians to prioritize repairs, monitor progress, and ensure timely completion
Manage service writing, including creating detailed work orders and invoices using auto estimating software
Maintain detailed records of all customer interactions, repairs performed, and parts used
Stay updated on automotive diagnostics, mechanical knowledge, and industry best practices to advise customers effectively

Qualifications

A fire and drive to provide a 5 star experience to your customers.
Proven dealership experience or prior auto service management background is highly preferred
Experience working with service technicians to coordinate repairs efficiently
Excellent customer service skills with the ability to communicate technical information clearly to non-experts
Knowledge of automotive repair processes such as oil changes, tire services, wheel alignments, suspension work, brake repairs, and diesel engine repairs
Ability to upsell services tactfully while maintaining integrity and customer trust
Familiarity with dealership auto sales processes is a plus
Strong organizational skills with attention to detail in service writing and documentation

Join us as a Service Advisor if you’re passionate about cars and dedicated to delivering exceptional customer experiences! This role offers an engaging environment where your mechanical expertise meets your talent for sales and communication—helping customers keep their vehicles running smoothly while advancing your career in the automotive industry.

Job Type: Full-time

Pay: $5,354.38 - $6,448.28 per month

Benefits:

Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Vision insurance

People with a criminal record are encouraged to apply

Experience:

Customer service: 2 years (Preferred)

Work Location: In person

Monticello Chevrolet GMC

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