CCBYS Case Manager I

Under the assigned Supervisor, the CCBYS Prevention/Intervention Case Manager will provide crisis intervention as referred by law enforcement and crisis prevention as referred by schools and juvenile justice professionals; this includes crisis intake and casework management, utilizing human service principles in developing relationships, assessment, and collaboration with interagency and outside agency professionals.

Essential Duties and Responsibilities

Provides crisis intervention to assess youth/family safety and related needs, to create a stabilization plan, and to prepare for participation in services.
Available to law enforcement 24-7 per rotation.
Provides crisis prevention to assess youth/family safety and related needs, to create a stabilization plan, and to prepare for participation in services.
Available to schools, juvenile justice professionals, and DCFS.
Provides next-day follow-up, intake, and assessment documentation and support for crisis intervention and crisis prevention referrals.
Develops and maintains relationships and contact information database for law enforcement agencies.
Develops and maintains relationships and contact information database for school and juvenile justice programs in the Southern region.
Serves as a liaison and provides program information and training to crisis intervention and prevention referral sources.
Maintains a caseload as needed to support the program.
Will be trained in the following programs: YASI assessment and case planning, ARC, Why Try, and other curricula as assigned.
Assists staff members for CQI Peer Record Review preparation in coordination with office administration assistants.
Manage and carry out 3- and 6-month client follow-up contacts.
Gathers and monitors crisis-related data (and other data as needed) using SDS and eCornerstone (including monitoring and inputting crisis outcomes)
Writes and delivers accurate reports on a timely basis.
Performs other related duties as needed.

Qualifications

Education

BS/BA degree

Other

Valid driver’s license and acceptable driving record with OHU required levels of coverage for auto insurance
Physical Exam/TB
75% driving throughout the workweek

Required Skills

Proficient computer skills in the Microsoft Windows environment and adaptive skills to expand software application skills as necessary
Highly organized, yet flexible, and can handle multiple priorities/projects well; ability to manage tight deadlines
Ability to function well in a team environment
Ability to demonstrate project management, organizational, analytical, and presentation skills
Resourceful in researching issues and developing solutions with minimal supervision
Excellent interpersonal and effective communication skills (verbal, written, effective documentation, listening)
Demonstrated ability to build professional relationships
Demonstrated problem-solving techniques
Ability to exercise discretion and ensure confidentiality

We Invest in You!

Tuition assistance up to $2500 per year
Up to 4 weeks paid Vacation Days, up to 6 paid Personal Days, up to 5 paid Sick days annually, and a Mental Health Day.
Medical, dental, vision, 403b Retirement, flexible spending accounts, and health savings account.
Agency paid life and ADD up to $50K based on salary
Multiple Voluntary Supplemental plans for Employee, Spouse, and Child(ren)
Voluntary Legal Plans and Pet Insurance.
The agency paid long-term disability and short-term disability.
Career ladders, professional development, and promotion opportunities

A Different Kind Of Employer

One Hope United is strong and ready to grow. Are you ready to grow with us?

800+ talented professionals strong, serving 10,000 children and families in Illinois and Florida
Fiscally stable, $70 Million agency- strong since 1895
Energetic leadership and a rich community of support

One Hope United does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by law. One Hope United is an Equal Opportunity Employer and a Drug-Free Workplace. OHU participates in E-Verify.

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One Hope United

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