Job Overview

Orr Nissan West is one of the leading companies in our field in the area. We are hiring talented Service Advisor professionals to join our team. If you're excited to be part of a winning team, Orr Nissan West, is a great place to grow your career. You'll be glad you applied to Orr Nissan West.

Responsibilities for Service Advisor

Greet customers and offer excellent customer service from intake to release of their vehicles
Determine and diagnose car issues based on customer description and vehicle condition
Translate customer-reported problems to actionable work orders for technicians to complete
Order necessary parts from suppliers and double-check that they are delivered to technicians
Ensure that automotive work provided to customers meets company quality standards
Invoice and collect payment from customers for services rendered
Handle and resolve customer complaints regarding services
Maintain customer records and enter data into computer databases

Qualifications for Service Advisor

Working knowledge and experience of automotive products, repairs and parts
Strong communication skills and the ability to translate customer needs to workable technician orders

Basic knowledge of computer programs including word processing and database tools
Organizational skills including the ability to schedule appointments, meet with customers and ensure that work is done properly
Exceptional customer service skills based on experience
Basic mathematics skills to prepare and process bills and customer payment

Ability to communicate complicated automotive processes to customers who may only have basic automotive knowledge

Job Type: Full-time

Pay: $50,000.00 - $80,000.00 per year

Benefits:

401(k)
Dental insurance
Employee discount
Health insurance
Life insurance
Vision insurance

Work Location: In person

ORR NISSAN WEST

Latest Jobs

Automotive Service Advisor