About Us

Ancira Auto Group is a family-owned automotive dealer group known for our commitment to excellence, integrity, and customer service—and for supporting our employees with strong leadership, growth opportunities, and a collaborative team environment.

Job Description

Ancira Patriot Buick GMC is seeking a confident, motivated, and customer-focused Sales BDC Representative to join our team. In this role, you will serve as the first point of contact for many prospective buyers and play a key role in building trust through timely, professional communication.

The ideal candidate is tech-savvy, comfortable appearing on camera, and excited to represent the Buick and GMC brands using modern digital tools including personalized video messaging.

Pay Range: $72,000-$103,000 annually

Schedule: 5-day work week, Saturday availability. 40 plus hours a week.

Benefits

Health, Dental & Vision Insurance
Disability Insurance, Life Insurance, and Mental Health Care
Paid Time Off
Paid Holidays
401k with Employer Match
Employee Discounts

Key Responsibilities

Respond promptly and professionally to inbound internet leads, phone calls, texts, and email inquiries
Record and send personalized video messages to introduce yourself, answer questions, and showcase Buick and GMC inventory
Set and confirm customer appointments with the Sales Team
Follow up with unsold showroom traffic, internet leads, and phone prospects
Maintain consistent communication throughout the customer buying journey
Accurately log all customer interactions, notes, and appointment statuses in the CRM
Collaborate closely with Sales Managers and Product Specialists to ensure a seamless experience
Meet or exceed daily and monthly lead response, appointment, and follow-up goals

Qualifications

Prior experience in a BDC, call center, or customer service role (automotive experience preferred)
Comfortable appearing on camera and using video communication tools (e.g., Snapcell, Covideo, or similar)
Strong written and verbal communication skills
Professional phone etiquette and presentation
Strong organizational skills with attention to detail
Proficiency with CRM systems and digital communication platforms
Self-motivated and goal-oriented mindset
High school diploma or equivalent required; additional education or training preferred

Why Work With Us

Represent top-tier vehicles known for quality, luxury, and innovation
Competitive base pay plus bonus opportunities
Comprehensive benefits package
Paid training and career development support
Positive, team-oriented environment with strong leadership

We are a high-volume dealership committed to customer satisfaction and integrity. If you believe in excellence, enjoy working with people, and want to be part of a winning automotive team, we encourage you to apply.

EOE

Patriot Buick GMC

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