Responsibilities:
- Greet customers and provide excellent customer service
- Listen to customers' concerns and accurately document them
- Align customer expectations with available services
- Provide estimates for repairs and services
- Schedule appointments and manage service timelines
- Communicate with technicians to ensure timely completion of work
- Coordinate with parts department to order necessary parts for repairs
- Maintain accurate records of customer interactions and transactions

Skills:
- Strong communication and interpersonal skills
- Ability to multitask and prioritize tasks effectively
- Knowledge of automotive repair and maintenance processes
- Familiarity with cash handling procedures
- Proficiency in using computer software for scheduling and record keeping

Please note that this position does not involve performing actual repairs or maintenance on vehicles. It is primarily focused on customer service, scheduling, and administrative tasks related to automotive services.

Job Types: Full-time, Part-time

Pay: $45,000.00 - $100,000.00 per year

Benefits:

401(k)
Employee discount
Paid time off

Ability to Commute:

Newark, DE 19713 (Required)

Ability to Relocate:

Newark, DE 19713: Relocate before starting work (Required)

Work Location: In person

Peak Performance Automotive

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