Experienced Service Advisor – Top Pay + Full Benefits at Platinum Ford

Location: Terrell, TX

Job Type: Full-Time

Salary: $6,000 – $10,000 per month (based on experience and performance)

Platinum Ford is seeking an experienced Service Advisor who is ready to earn top pay and join a high-performing, customer-focused team. Automotive service advisor experience is required — Ford experience is a plus!

We’re looking for a professional who can deliver outstanding customer service, manage repair orders with accuracy, and help drive the success of our service department.

Responsibilities

Greet and assist customers with professionalism and courtesy.

Listen to customer concerns and provide clear, accurate information.

Recommend appropriate services and repairs based on customer needs and vehicle condition.

Provide detailed repair estimates and explain costs and timeframes.

Schedule appointments and monitor progress to ensure timely completion.

Maintain accurate records of customer interactions and transactions.

Educate customers on repair needs and service recommendations.

Strive for and maintain high NPS scores.

Requirements

Minimum 2-4 years of experience as an automotive Service Advisor (dealership experience preferred).

Strong communication and organizational skills.

Ability to multitask in a fast-paced environment.

Solid knowledge of automotive systems and repair processes.

Commitment to delivering excellent customer service.

Compensation & Benefits

Competitive pay: $6,000 – $10,000 per month (performance-based)

Full benefits package including:

- 401(k)
- Health, dental, vision, and life insurance
- Paid time off
- Employee discounts
- Rotating weekends for better work-life balance

Ready to take your career to the next level? Apply today and join the Platinum Ford team where your experience and performance are rewarded!

Platinum Ford

Latest Jobs

Automotive Service Advisor