Service Drive Sales Manager – Plaza Honda

Plaza Honda – Brooklyn, NY
Full-Time | Automotive Sales

Plaza Honda is looking for an experienced and highly motivated Service Drive Sales Manager to turn our busy service drive into a consistent source of new and pre-owned vehicle sales.

This is not a service management position.

Your primary responsibility will be to prospect customers who are already visiting our service department, identify trade opportunities, and convert qualified service customers into vehicle buyers.

Plaza Honda has a high-volume service department with a steady flow of existing Honda owners every day. We are looking for someone who knows how to engage these customers, build rapport, identify equity and replacement opportunities, and transition them into the sales process.

What You'll Do

Prospect customers throughout the service drive every day
Identify customers who may be strong candidates to trade their current vehicle
Review customer vehicles for age, mileage, equity position and replacement opportunity
Approach service customers professionally and introduce vehicle upgrade opportunities
Explain the potential benefits of trading rather than investing additional money into an older vehicle
Generate vehicle appraisals and trade evaluations
Work with the used-car and sales management teams to provide competitive trade values
Present new and pre-owned vehicle options based on the customer's needs
Set appointments and transition interested customers into the showroom
Follow up with service customers who are not ready to purchase immediately
Build and maintain a pipeline of service-drive prospects
Use CRM tools to document activity and follow-up
Work closely with Service Advisors to identify potential sales opportunities
Develop relationships with repeat service customers
Consistently generate vehicle sales from service-drive traffic

We're Looking For Someone Who Can Sell

The ideal candidate:

Has automotive sales experience
Has experience prospecting customers rather than waiting for internet leads or showroom traffic
Is comfortable approaching and starting conversations with service customers
Understands trade values and vehicle equity
Can recognize when a customer may benefit from replacing rather than repairing a vehicle
Is confident presenting new and pre-owned vehicle options
Has strong follow-up and closing skills
Is energetic, outgoing and comfortable working the service lane
Is highly organized and able to manage a large prospect pipeline
Works well with Service Advisors, Sales Managers and Used Car Managers
Is motivated by commissions and performance
Has a professional appearance and communication style
Must have a flexible schedule, including Saturdays and dealership hours as required

Honda experience is a plus, but strong automotive sales experience is more important.

The Opportunity

Thousands of customers already have a relationship with Plaza Honda and regularly return to us for service.

Many of those customers are driving vehicles that:

Have significant trade equity
Are approaching higher mileage
Are coming out of warranty
Require substantial repairs
Have increasing maintenance costs
May qualify for attractive upgrade opportunities

Your job is to identify those opportunities before the customer leaves the dealership.

You will have access to an existing stream of customers rather than relying solely on traditional floor traffic.

What Success Looks Like

You will be measured on:

Service-drive customers contacted
Trade appraisals generated
Sales appointments created
Showroom conversions
Vehicles purchased from service customers
New and pre-owned vehicles sold
Follow-up activity
Overall service-to-sales conversion

Why Plaza Honda?

High-volume service drive
Large existing Honda customer base
Consistent daily prospecting opportunities
Strong new and pre-owned vehicle inventory
Management support
Established Brooklyn dealership
Significant income potential for a strong producer

Compensation & Benefits

Competitive compensation
Performance-based commissions and bonuses
Health insurance
Dental insurance
Vision insurance
401(k)
Paid time off
Employee discounts
Career advancement opportunities

This Is a Hunting Position

We are not looking for someone to sit at a desk waiting for leads.

We want someone who will work the service lane, talk to customers, generate appraisals, create opportunities and sell cars.

If you are an automotive salesperson or manager who is excellent at prospecting and closing and wants access to a large pool of existing customers every day, we want to speak with you.

Job Type: Full-time
Work Location: In person – Brooklyn, NY
Schedule: Flexible schedule required, including Saturdays

Plaza Honda is an Equal Opportunity Employer.

Pay: $100,000.00 - $200,000.00 per year

Benefits:

Flexible schedule

Work Location: In person

Plaza Honda

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