Automotive Service Advisor – High Volume Dealership

Pompano Honda is hiring an experienced Automotive Service Advisor to join our high-performing service team in Pompano Beach, FL. This is an excellent opportunity for a results-driven professional with dealership experience who thrives in a fast-paced, high car count environment.

We are seeking a Service Advisor with strong customer service skills, proven sales ability, and hands-on experience using dealership management systems.

Responsibilities:

Greet customers and assess vehicle service needs
Ability to use tablets and assess vehicle service needs
Write and manage repair orders accurately
Provide maintenance and repair recommendations
Prepare service estimates and explain costs clearly
Upsell manufacturer-recommended services
Coordinate workflow between technicians and parts department
Process warranty repairs in compliance with manufacturer standards
Maintain high CSI (Customer Satisfaction Index) scores
Follow up with customers regarding vehicle status and completed repairs
Maintain highest level of of Professionalism

Required Experience & Skills:

2+ years Automotive Service Advisor experience (dealership preferred)
Strong knowledge of automotive repair and maintenance processes
Experience using CDK Global DMS
Experience using Xtime service scheduling software
Honda brand knowledge preferred
Ability to manage high repair order volume
Proven record of meeting or exceeding sales goals
Excellent communication and organizational skills
Valid driver’s license

Compensation & Benefits:

Competitive base salary + commission pay plan
Performance bonuses
Medical, Dental & Vision Insurance
Paid Time Off
Advancement opportunities

Apply today to join a growing dealership committed to operational excellence and customer satisfaction.

Pay: Up to $120,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Work Location: In person

Pompano Honda

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Automotive Service Advisor