Service Consultant | Porsche Charlotte Northlake

Elevate Your Career with a Global Icon.

Porsche Charlotte Northlake is seeking a high-caliber Service Consultant to join our team at our brand-new, state-of-the-art facility. Serving the Lake Norman area and its surrounding luxury communities, we are dedicated to providing a service experience that matches the precision and performance of the Porsche brand.

This isn't just a "service advisor" role; it is a position for a brand ambassador who understands that for our clients, a Porsche is more than a car—it’s a passion.

The Opportunity

As a Service Consultant, you are the primary point of contact for our clients. You will manage the end-to-end service process, ensuring every interaction is seamless, transparent, and reflective of Porsche’s "Principal of Performance."

Key Responsibilities:

Consultative Excellence: Act as a subject matter expert, guiding clients through maintenance requirements, repairs, and performance enhancements.
Relationship Management: Build long-term trust with a sophisticated clientele in the Lake Norman and Charlotte markets.
Workflow Coordination: Collaborate closely with our factory-trained technicians to ensure timely and accurate completion of work orders.
Active Communication: Provide proactive updates via the client's preferred channels (text, email, or phone).
Quality Control: Conduct thorough walk-around inspections and ensure every vehicle is returned in pristine condition.

What We’re Looking For

We value professionals who are meticulous, articulate, and driven by excellence.

Experience: Porsche experience is preferred, but we are willing to train a "best-in-class" candidate from another luxury brand.
Tech-Savvy: Proficiency with CDK and digital multi-point inspection tools.
Communication: Exceptional verbal and written skills; the ability to explain complex technical concepts in an accessible way.
The "Porsche Standard": A professional demeanor, a sharp eye for detail, and a genuine passion for the automotive industry.

Why Join Porsche Charlotte Northlake?

New Premier Facility: Work in a cutting-edge environment equipped with the latest diagnostic technology and luxury amenities for both staff and clients.
Prime Location: Conveniently located to serve the affluent Lake Norman, Huntersville, and North Charlotte communities.
Competitive Compensation: A robust pay plan featuring performance-based bonuses and commissions.
Career Growth: Access to world-class Porsche Academy training and certification programs.
Benefits: Comprehensive package including health, dental, vision, 401(k), and paid time off.

Apply Today

If you are a driven professional ready to represent one of the world’s most prestigious marques, we want to hear from you.

Porsche Charlotte Northlake is an Equal Opportunity Employer.

“In the beginning, I looked around and could not find quite the car I dreamed of. So I decided to build it myself.” – Ferry Porsche

Join us in delivering that dream.

Porsche Charlotte Northlake

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