Puente Hills Toyota continues to grow and we are looking for an experienced, enthusiastic and highly motivated automotive service advisor to join our fast-paced successful team. We strive to deliver the very best for our customers by promoting positive and excellent experiences. If you take pride in your work and enjoy giving exceptional customer service come join our team!

Essential Duties and Responsibilities

Greets customers in person and over the phone.
Listen and understanding customers description of symptoms, clarifying descriptions of the vehicle concerns, conducting inspection, checking vehicle maintenance records, checking service schedules.
Verifies warranty and service contract coverages.
Completes repair orders by documenting symptoms, problems, and causes discovered; as well as repairs and services required.
Support and motivate the Service Technician Staff.

Qualifications and Job Requirements:

Bilingual, Spanish or Mandarin is a plus.
Dealership experience preferred.
Excellent customer service and communication skills.
Strong focus on quality and customer satisfaction.
Ability to work independently and effectively manage a team of certified technicians.
Current Valid Driver’s License.

Job Type: Full-time

Pay: $90,000.00 - $150,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance

Work Location: In person

Puente Hills Toyota

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