Are you organized, proactive, and passionate about delivering exceptional customer experiences? We’re looking for a Customer Service Project Coordinator to join our growing team!

In this role, you’ll support both our customers and internal teams, ensuring smooth order processing, clear communication, and efficient daily operations. If you love solving problems, staying organized, and making things run smoothly, we’d love to meet you.

What You’ll Do

Serve as the main point of contact for customers, handling inquiries, orders, and follow-ups
Support the sales team with communication, organization, and reporting
Manage customer interactions and sales activity using ERP system
Accurately process and place customer orders, including purchase orders and confirmations
Coordinate with internal teams to ensure timely delivery and accurate records
Identify opportunities to improve processes and customer satisfaction

What We’re Looking For

High school diploma or GED required
Excellent written and verbal communication skills
Proficiency in Microsoft Office and general computer skills
Experience in a manufacturing or distribution environment (cosmetics experience is a plus)
Strong attention to detail, problem-solving skills, and ability to multitask
Friendly, professional, and customer-focused attitude

Why Join Us

A supportive and collaborative team environment
Opportunities to grow and take on new responsibilities
Be part of a company that values efficiency, innovation, and people
Competitive Pay and benefits package

Job Type: Full-time

Expected hours: No less than 40.0 per week

Benefits:

401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Referral program
Vision insurance

Experience:

Customer service: 2 years (Preferred)

Work Location: In person

Pure Source, LLC

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Customer Service Project Coordinator